A brief look at Salesforce’s Einstein vision for social studio

By Nitin Dangwal / September 21, 2017

There was a time when social media was purely limited to text. However, as time passed on, social media evolved into a medium that was more dependent on visuals than just plain old text. There’s nothing surprising about that. After all, that’s what technological tools do – they evolve to offer better capabilities. When images…

January 8, 2024
A brief look at Salesforce’s Einstein vision for social studio

There was a time when social media was purely limited to text. However, as time passed on, social media evolved into a medium that was more dependent on visuals than just plain old text. There’s nothing surprising about that. After all, that’s what technological tools do – they evolve to offer better capabilities. When images…


The Evolution of Sales Management – 4 Key Stages

By Neeraj Maurya / August 30, 2017

When it comes to sales management, you’re likely to come across two kinds of managers. The first one notices when the markets are declining and decides to focus on that over everything else. In this scenario, the only result you can possibly expect is a decline in sales as well. The second type of manager…

March 3, 2022
The Evolution of Sales Management – 4 Key Stages

When it comes to sales management, you’re likely to come across two kinds of managers. The first one notices when the markets are declining and decides to focus on that over everything else. In this scenario, the only result you can possibly expect is a decline in sales as well. The second type of manager…


IOT and its benefits in businesses

By Neeraj Maurya / July 27, 2017

What is IOT IOT or Internet of Things is the way of interconnecting physical devices, smart devices and other embedded devices which includes sensor, electronic circuit, software with some network that allows exchange of data between the two. In a nutshell a thing can be represented as any physical entity having some sensors or electronic…

April 28, 2020
IOT and its benefits in businesses

What is IOT IOT or Internet of Things is the way of interconnecting physical devices, smart devices and other embedded devices which includes sensor, electronic circuit, software with some network that allows exchange of data between the two. In a nutshell a thing can be represented as any physical entity having some sensors or electronic…


The Need for CRM in the Hotel Industry

By Abhishek Singh / June 28, 2017

Hotel’s need for a proper CRM is as important as CRM’s need in any customer-driven industry. Here we look into why that is. It is well-known customer satisfaction plays an extremely important role in any business. It is the customer’s feedback about a product or service that determines its success and translates into profit for…

October 4, 2021
The Need for CRM in the Hotel Industry

Hotel’s need for a proper CRM is as important as CRM’s need in any customer-driven industry. Here we look into why that is. It is well-known customer satisfaction plays an extremely important role in any business. It is the customer’s feedback about a product or service that determines its success and translates into profit for…


IOT and CRM will drive your customer service to the future

By Neeraj Maurya / March 16, 2017

“The Internet is becoming the town square for the global village of tomorrow”. Bill Gates  The term, “IOT” stands for Internet of things. The thin demarcation between living and non-living things is overcome with IOT. It provides data about non-living things with the help of motion sensors RFID tags and QR Codes etc. Internet of…

October 21, 2020
IOT and CRM will drive your customer service to the future

“The Internet is becoming the town square for the global village of tomorrow”. Bill Gates  The term, “IOT” stands for Internet of things. The thin demarcation between living and non-living things is overcome with IOT. It provides data about non-living things with the help of motion sensors RFID tags and QR Codes etc. Internet of…


Boost Lead Engagement with Microsoft Social CRM

By Manjul Chauhan / February 7, 2017

The high-end information highway we know as the internet opened new avenues to digitally connect with customers. Microsoft social engagement is a robust and effective method to connect with customer data in a rapid way and form engaging connections with the customer. While the feature Microsoft Social Engagement has been discontinued, Dynamics 365 has replaced…

October 18, 2023
Boost Lead Engagement with Microsoft Social CRM

The high-end information highway we know as the internet opened new avenues to digitally connect with customers. Microsoft social engagement is a robust and effective method to connect with customer data in a rapid way and form engaging connections with the customer. While the feature Microsoft Social Engagement has been discontinued, Dynamics 365 has replaced…


How to Foster Healthy Competition in Your Sales Team

By Rajneesh Negi / February 4, 2017

Every team has something different that makes them tick. Some get a rush out of finding new clients, while others think that building an existing base into bigger and bigger sales is the way to go. Some are internally motivated, while others need to be driven and want structure. Understanding Your Sales Team In order…

October 18, 2023
How to Foster Healthy Competition in Your Sales Team

Every team has something different that makes them tick. Some get a rush out of finding new clients, while others think that building an existing base into bigger and bigger sales is the way to go. Some are internally motivated, while others need to be driven and want structure. Understanding Your Sales Team In order…


How CRM integration can help an e-commerce store drive more sales

By Pooja Sharma / February 2, 2017

E-commerce online platform in the form of web store is the new mode of virtual shopping. Though the entire process of online shopping is convenient from the customer perspective that involves instant internet shopping but managing sales in e-commerce store is always complicated for the business. With the rapid evolution of information technology and digital…

October 18, 2023
How CRM integration can help an e-commerce store drive more sales

E-commerce online platform in the form of web store is the new mode of virtual shopping. Though the entire process of online shopping is convenient from the customer perspective that involves instant internet shopping but managing sales in e-commerce store is always complicated for the business. With the rapid evolution of information technology and digital…


Top 5 Salesforce apps every sales & marketing manager should use

By Nitin Dangwal / January 12, 2017

The Salesforce CRM system is the ultimate choice for small and mid-sized enterprises to enhance direct access to cloud-based customer data management in a user-friendly way. Salesforce CRM cloud platform facilitates effective management of contacts and sales activities that boost sales rep productivity thus increasing sales revenue.  Cloud computing CRM solution from Salesforce CRM technology…

October 17, 2023
Top 5 Salesforce apps every sales & marketing manager should use

The Salesforce CRM system is the ultimate choice for small and mid-sized enterprises to enhance direct access to cloud-based customer data management in a user-friendly way. Salesforce CRM cloud platform facilitates effective management of contacts and sales activities that boost sales rep productivity thus increasing sales revenue.  Cloud computing CRM solution from Salesforce CRM technology…


4 Ways Conventional Sales are overtaken by Digital Sales

By Rajneesh Negi / December 22, 2016

Adopting the right sales strategy is critical to connecting an innovative product or quality service to buyers. With the constant evolution of technology, which has only increased in speed in recent years, many sales methods are outdated and our current ones might not last long. I’ve written a previous post about Conventional Marketing Vs Digital…

October 17, 2023
4 Ways Conventional Sales are overtaken by Digital Sales

Adopting the right sales strategy is critical to connecting an innovative product or quality service to buyers. With the constant evolution of technology, which has only increased in speed in recent years, many sales methods are outdated and our current ones might not last long. I’ve written a previous post about Conventional Marketing Vs Digital…