Every interaction matters in customer service. We help brands build advocacy and loyalty by creating effortless service experiences. Dynamics 365 for Customer Service allows your company to create customer’s trust, loyalty, and insight. Turn easy interactions into life-long relationships by providing seamless service to your customers.
Customer Service provides several features and tools that organizations will use to manage the services they supply to customers. It offers you an entire 360-degree look of the customer, together with full history of interactions, user preferences, and relevant Customer info permits agents to interact with the consistency and personalization that customers they expect.
Dynamics 365 for Customer Services produces a dynamic interface optimized to drive subsequent best action contextually serves up tools, steering and information to agents throughout the interaction, together with info or assets from third party applications .It provides a single user interface for agents to handle service interactions, whether or not victimisation their desktop or mobile device with Dynamics 365 for Customer Service.