Microsoft Dynamics 365 for Sales

Microsoft Dynamics 365 for Sales helps businesses develop sales opportunities significantly. Get a 360-degree view of your customers, acquire a better view of opportunities with clear insights, grow your sales exponentially, and enhance the significance of your business development activities with our Microsoft Dynamics 365 for Sales.

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Dynamics 365 for Sales Consultants

Empower your sales team with insights, guidance, and the right tools to drive personal engagement with customers and close sales faster with our Microsoft Dynamics 365 for Sales Consultants. Spruce up your business development activities through this robust cloud-based sales platform that offers a single workspace to engage with the right prospects and customers, stay focused and maximize productivity. Accessible through the web or purpose-built mobile apps, it is embedded directly into Microsoft Outlook, which facilitates organizations to gain a thorough perspective of essential business development processes, collaborate with trailing teams, and maximize revenue opportunities.
The powerful AI (Artificial Intelligence) of MS D365 for Sales lets you effectively engage leads and customers with actionable insights in real-time and provides accurate forecasting that helps close deals faster. The strong, flexible, and Microsoft Dynamics 365 for Sales helps businesses develop sales opportunities significantly. Get a 360-degree view of your customers, acquire a better view of opportunities with clear insights, grow your sales exponentially, and enhance the significance of your business development activities with our Microsoft Dynamics 365 for Sales.
no-code AI tool easily adapts to your needs and suggests the best action recommendations to your sales team.

Why Choose Microsoft Dynamics 365 for Sales

With Microsoft Dynamics 365 for Sales, you get the power to transform relationships into revenue. Get access to features and functionality that surpass the conventional sales force automation and CRM (Customer Relationship Management) to competently understand customers' requirements, effectively engage with them, and eventually bring in more deals.

This easy-to-use Microsoft Dynamics Sales provides integrated tools that help your sales team navigate the facts and realities of modern selling. You can maximize your investments in marketing, sales, and optimize sales opportunities while connecting more effectively through teams, either through a web browser interface, Microsoft Outlook, or via a smartphone application.

MS D365 Sales smoothly and efficiently handles the hurdles and limitations that businesses face inevitably and delivers more effective solutions. Dynamics 365 for Sales Professional gathers all your client data in one place, helping you discover contemporary trends in real-time and focus on influential success standards and targets. Its vast capabilities and functionalities can manage businesses of assorted sizes, and sectors, driving maximum conversions with the right approach and tools in place. Implementing D365 for Sales can provide businesses with advantages, taking them to an all-new level of customization while bringing in the desired results.

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Key Benefits Of Microsoft Dynamics 365 For Sales

Leads play a major part in effectively managing the sales process of any business. That is where Dynamic 365 for Sales help, it qualifies and nurtures leads from the beginning up to the buying phase. It keeps track of contacts and accounts, sets strong relationships with consumers, makes informed decisions based on valuable insights, and quickly closes sales.

Now, let us look at some of the key benefits that MS D365 for Sales offers:


Accelerate Sales Team Performance

Microsoft Dynamics 365 for Sales boosts the productivity of your sales team by automating your business's sales operations and creating custom workflows. This shortens your sales cycles through less administration and more active sales times, resulting in a more focused team and improved revenue. Using D365 for Sales can help get a clear picture of the performance of your sales team, with reports and analytics in real-time. This helps you recognize where your team is lacking performance and needs improvement for better results.

Streamline Seller Productivity with Cohesive Tools

As sales teams always have that high accountability for fulfilling an organization’s extensive revenue goals, but usually, sales experts do not have that much time and lack the proper tools to create and foster a cohesive team. Not to worry, Microsoft Dynamics 365 for Sales provides the best tools that improve productivity and help you stay focused on moving deals forward. It helps you sell smarter with its built-in intelligence abilities and tools that lead you through the sales cycle.


AI-Driven Insights

Now replace intuition with insights and act seamlessly using Microsoft Dynamics 365 for Sales. Dynamics 365 Sales can turn your prior records and client data into more consistent data and actionable insights. These insights help you make smarter decisions with enhanced account relationships while getting you notified beforehand about any involved risks. Predictive matches and appropriate segmentation are some other advantages that you can get using D365 Sales.

Fosters Buyer-Seller Relationship

Customers always see you as an authorized advisor on whom they can depend on when they require any guidance. So, understanding the prevailing health of a customer's relationship with your company helps improve your volume and quantity of sales. Microsoft Dynamics 365 for Sales helps you foster relationships by leveraging tools like LinkedIn Sales Navigator and Microsoft Social Engagement to build engagement and trust.


Capabilities of Microsoft Dynamics Sales

Make true digital sales transformation and deeper relationships with customers by connecting individuals and processes through Dynamics 365 Sales. Get a perfect solution for your business with the interminable capabilities of D365 for Sales. It helps you personalize your every interaction and makes sure that everyone is on the same page with its easy-to-use dashboard.

Choose Your Dynamics 365 for Sales Implementation Packages

Want to implement a CRM application that improves your business efficiency without resulting in higher upfront costs. We offer you the best Dynamics 365 for Sales implementation packages based on our experience working with different organizations of all sizes.



  • For the organizations that are either looking to move into Dynamics 365 for Sales from other CRMs (Customer Relationship Management) or looking into implementing a CRM within their organization
  • Deliverable
    - Understanding of current sales process.
    - How can we optimize the current sales process with Dynamics 365 for Sales
    - How can we map the current sales process to Dynamics 365 for Sales .
    - Dynamics 365 for Sales implementation proposal. .




  • Deliverable
    - Business Unit Setup+
    - CRM Users Setup -Up to 5 users
    - Role and Permission Setup
    - Mailbox Configuration
    - Currency Setup
    - Admin Training
    - Up and running Dynamics 365 for Sales app
  • +If client is not using any other module of Dynamics 365




  • The premium package includes the benefits of the essential package.
  • Deliverable
    - Understanding of current sales process
    - Introduction to Knowledge-based article
    - Introduction to Entitlement
    - Introduction to Service Level Agreement (SLA)
    - Reports by Wizard
    - Dashboards and Views




  • The Advance package includes the benefits of Essential and Premium packages.
  • Deliverable
    - Customer Service Portal Configuration
    - Reports – 5 reports
    - Forms – 5 Forms
    - Custom Entities – 5 Entities
    - Workflows – 5 workflows
    - Business Rules - 5 Business Rules
    - Development with simple and medium complexity

Why Choose Cynoteck

Choosing Cynoteck means working with an exceptional firm that has expertise in integration, procurement, deployment, adaptation, and maintenance of Microsoft Dynamics 365 for Sales. Cynoteck can be a perfect and trustworthy D365 Sales partner that your business needs. We provide quality facilities at affordable rates with a promise of top-notch care and maintenance. Our CRM consultants help you determine strategies to mitigate risks and enhance adoption, to help you run your business smoothly with improved performance and results.

  • Microsoft Gold Partner

  • Delivering top-notch expertise and customer service

  • Beneficial strategies specific to your requirements

  • A trusted name with a great support team

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Frequently Asked Questions

Microsoft Dynamics 365 Sales is defined as a sales automation app, it is a part of the Microsoft Dynamics 365 suite of business applications that incorporates customer-relationship-management functionality and allows efficient sales management. D365 Sales allows salespeople to create a well-organized sales approach, strong relationships with their consumers, take insights-based actions, and close sales faster.
Dynamics 365 for Sales works as an excellent application to assist you in making the right decisions regarding sales opportunities. It includes the functionalities like lead and opportunity management, marketing lists, sales campaigns, appointments, orders, invoices, exporting data to excel, and Power BI for predictive insights, prescriptive guidance, and actionable measures.
With Dynamics 365 for Sales, you can streamline your sales process right from lead, and quotation, up to the order. It has built-in AI (artificial intelligence) that helps you with customer management and lead management, this leads to building strong relationships with customers and sales optimization. You can also use D365 Sales to keep track of your contacts and accounts.
Dynamics 365 for Sales delivers complete CRM functionality, providing a sales and management system that offers insights into client relationships leading to more profitable conversions and customer relationships. The pricing of this software varies depending on which functions you need for your business.   
  • Dynamics 365 Sales Professional - $65 per user/month

  • Dynamics 365 Sales Enterprise - $95 per user/month

  • Dynamics 365 Sales Premium - $135 per user/month

Microsoft Dynamics 365 for Sales is best suited for an organization that needs to manage its sales processes, along with lead management, opportunity management, and basic reporting. It can be purchased instantly via Microsoft, but you can also buy it through a qualified Microsoft partner like ours - Cynoteck.
Microsoft Dynamics 365 Sales helps the sales team handle key problems they are facing in their routine work. It empowers them to understand customer requirements and close sales effectively. Some other benefits of D365 Sales include:   
  • Smart selling with contextual AI.

  • Empowering sellers to create better relationships.

  • Boosting sales productivity using its seamless tools.

  • Enhancing sales performance.

  • Boost sales profitability with innovative insights.

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