Salesforce Health Cloud Services

Deliver personalized patient experiences while building stronger relationships with the help of Salesforce Health Cloud. With our proven expertise in this platform, we help you collaborate seamlessly, deliver personalized care and engagement, and automate healthcare operations by unifying clinical and nonclinical data into a single platform, providing actionable insights.

I can rely on their expertise—they know the system inside and out - Crissy Koger

Deliver Personalized, Connected Patient Care with Salesforce Health Cloud

Are your healthcare organizations stuck with legacy systems that don’t offer any tools to interact with patients more actively? It’s time to make a change, become more patient-centric and unlock access to comprehensive care with real-time data with Salesforce Health Cloud.
With its advanced features, Health Cloud improves patient engagement by facilitating personalized communication, individualized care plans, and timely reminders. It empowers healthcare organizations by streamlining operations by delivering connected healthcare experiences with automated scheduling workflows, caregiver slot broadcasting, and integrated medication management. You can furthermore automate routine tasks such as appointment scheduling and insurance management, decrease administrative burdens, and improve efficiency. It can also help you simplify agent-assisted scheduling and boost patient satisfaction with features like waitlisting, guided bookings, and multi-participant appointments, effectively reducing the number of patients that do not show up.
Identify the best growth and improvement opportunities through the power of this innovative platform. We, at Cynoteck, help healthcare organizations understand and meet the needs of their patients in an effective, quicker, and better manner, and put them at the center of care.  

Person Hours

Projects

Customers/ Partners

Repeat Business %

Awards and Recognition

Best in Class Services

Cynoteck is proud to be recognized by top B2B service listing sites for its exceptional client satisfaction and delivery across various technologies.
Also, Cynoteck has recently announced its Salesforce CREST partnership. With this partnership, we ensure that healthcare businesses receive the most reliable, efficient, and customized Salesforce (Health Cloud) implementations, ultimately helping them achieve higher patient satisfaction and better healthcare outcomes.

Get in Touch

Our Salesforce Health Cloud Services

We, as a trusted advisor with unmatched experience and expertise, by your side, help in utilizing Salesforce Health Cloud’s advanced features such as patient data management, care coordination, and intelligent analytics. Our Salesforce experts provide end-to-end Health Cloud solutions and services, including implementation, customization, and integration, that result in improved patient engagement and streamlined workflows for best care coordination.

Consulting

Our experts work closely with your team to identify your specific business needs, determine areas of improvement, and recommend best practices for leveraging Health Cloud to empower healthcare organizations with strategic insights. No matter if you're setting up a system from scratch or optimizing one you already have, our experts guide you in optimizing workflows for better patient engagement, laying the foundation for a successful implementation. 

Implementation

Our Salesforce experts help healthcare providers implement Health Cloud by expertly configuring it to smoothly align with your existing organization’s business processes, electronic health records, and other critical healthcare IT infrastructure. We understand the unique challenges involved with the system configuration and data migration, and manage the entire process carefully, ensuring that your data is accurately moved with minimal disruption.

Customization

Customize Health Cloud as per your specific business requirements and patient engagement strategies with our expert customization services. Our team of expert Salesforce professionals helps you customize objects, fields, workflows, layouts, user interfaces, and processes to optimize care delivery and improve communication between your patients and teams. This helps you create personalized care plans, automate administrative tasks, and improve care delivery.

Integration

We at Cynoteck help you integrate Health Cloud with pre-existing software and hardware systems like EHR, CRMS, and other critical systems using REST APIs, resulting in seamless data exchange, and streamlined workflows. With extensive experience building secure and scalable integrations, our health cloud consultant makes sure you get the most out of Health Cloud while ensuring all your data is flowing smoothly and securely.

Migration

Creating comprehensive migration strategies for your legacy systems to Salesforce Health Cloud is the responsibility of our Salesforce consultants. As part of our Salesforce migration process, our Salesforce experts assess and cleanse all critical patient and operational data, then transfer and validate it seamlessly, ensuring that all data is migrated accurately. Our migration services let you confidently switch to Salesforce Health Cloud, maximizing patient care and operational efficiencies.

Support & Maintenance

You can count on us for proactive and ongoing support for all your issues and challenges related to Health Cloud. Whether it is just resolving technical issues, implementing system enhancements, or ensuring compliance with new regulations, our team is always ready to help and support. With our wide-ranging support and maintenance services, you can be sure to get maximum value from your Salesforce Health Cloud while you go about delivering quality patient care.

Get a Free Consultation

What Can You Get with Our Salesforce Health Cloud Implementation Services?

We’re ready to align your business needs with the full potential of this platform. By choosing Cynoteck to implement Salesforce Health Cloud, you will gain access to a suite of benefits aimed at improving your healthcare operations.

Real-time Patient Data Access

The availability of up-to-date patient information is critical to making timely healthcare decisions. By consolidating clinical and nonclinical data into one platform, Health Cloud lets you have a 360-degree view of every patient. In addition to improving communication, this unified approach streamlines workflow and provides actionable insights at every touchpoint that improve patient outcomes.

Personalized Communication and Patient Care

With one single source of truth for data, you can gain a complete picture of your patient's health. Create personalized care plans, send targeted reminders, and maintain proactive engagement based on real-time data. You can also review patient inquiries, extended care team members, recent tests, procedures, and the treatment history.

Remote Monitoring

Healthcare solutions developed on the Salesforce platform are HIPAA-compliant allowing self-service features. One console can handle everything, including scheduling appointments and matching patients with qualified medical professionals. With the help of the Salesforce health cloud consultant, alerts are delivered when medical help is needed and enable medical professionals to go to the relevant location quickly.

Patient Engagement

Salesforce Health Cloud offers healthcare providers an ideal platform for managing patient communication and accessing key information quickly. With real-time data, you are better able to understand your patients' needs, send personalized messages, and build stronger, more meaningful relationships. This platform further offers secure patient portals where patients can easily access their health information and stay connected with their care providers, encouraging open and transparent communication.

Appointment Scheduling

With an easy-to-use interface, patients can book, reschedule, or cancel appointments with ease, which reduces patients that do not show and increases attendance. All the information related to appointment details is integrated, thus optimizing waitlists, saving healthcare providers time, and reducing administrative loads while providing patients with a more seamless experience in scheduling an appointment.

Clinical Systems/EHR Integration

You can seamlessly integrate Health Cloud with your current clinical systems and EHR seamlessly, unifying patient data in one place. With this integration, you can get a unified view of the medical history, treatment plans, and care timelines all in one central platform. This helps in closing the gaps in fragmented healthcare systems and results in streamlined workflows, reduced administrative burdens, and coordinated, data-driven care.

Request a Demo

Certificates

Why Choose Us ?

We bring extensive experience in Salesforce Health Cloud to help healthcare organizations optimize their operations and deliver outstanding patient care. Our team of Salesforce experts combines best practices from various Health Cloud implementations, backed by a combination of consulting, clinical, and technical expertise. No matter where you are on your journey—whether you're just starting with advisory, deep in the implementation phase, or seeking ongoing managed services—we're here to support you every step of the way.

01Unmatched Expertise

Our Salesforce-certified consultants have deep knowledge of both Salesforce and the healthcare industry. We understand the unique challenges healthcare organizations face and have a proven record of accomplishment of successfully implementing Health Cloud for various clients.

02Agile Methodologies

We follow a structured implementation methodology and project management approaches based on industry best practices, ensuring timely delivery, high-quality results, and successful Health Cloud adoption.

03 Expert Training and Adoption

We provide comprehensive training to your team, ensuring they can use Health Cloud effectively. Our focus is on smooth user adoption and helping you maximize the platform's benefits for your business.

04 Ongoing Support

Our dedicated and reliable support team is always available to help you get optimal performance out of your system, resolve issues, and get continued success with your Health Cloud platform.

Frequently Asked Questions

A customer relationship management (CRM) system created specifically for healthcare enterprises is Salesforce Health Cloud. Setting up and customizing Health Cloud for a business is called Health Cloud Implementation Services. This could include customizing the platform to the organization's requirements, integrating it with other tools and systems, and training users in how to use it efficiently. The goal of implementation is to help healthcare organizations make the most of the platform's advantages while improving patient care.

Salesforce Health Cloud can help organizations in the healthcare sector in several ways:

i) Streamlined Communication
Health Cloud includes tools for managing communication between healthcare providers, patients, and other stakeholders. This helps in lowering the possibility of misunderstandings and improves the effectiveness of the care delivery process.

ii) Improved Patient Care
It can help healthcare providers in better patient care coordination by providing a consolidated platform for managing patient information, making appointments, and performing virtual visits.

iii) Enhanced Patient Engagement
Patient portals and mobile apps, two components of this healthcare solution, can help patients stay engaged and informed about their care. This increases patient engagement and loyalty.

iv) Improved Data Management
A centralized platform for managing patient data. This helps healthcare businesses increase the precision and thoroughness of their records while simplifying data access and analysis.

v) Increased Efficiency
This platform can help healthcare organizations in reducing the amount of time spent on non-patient-facing operations, freeing up more time for patient care. This is done by automating multiple administrative tasks associated with patient care.
Overall, implementing Health Cloud can help healthcare organizations boost productivity, improve patient care, and streamline communications, all of which can result in better patient care and outcomes.

Salesforce Health Cloud improves patient engagement through personalized care plans, real-time updates, and easy communication through secure patient portals. With it, healthcare providers will be able to have even closer relations with their patients, involving them actively in their healthcare journey.

It centralizes patient data, improves care coordination, and streamlines administrative tasks. Salesforce Health Cloud furthermore allows for personalized patient care, enhances communication, and optimizes operational efficiency to lead to better outcomes for patients and healthcare organizations.

The price for Salesforce Health Cloud varies according to the size of your organization, the required features, and possible integrations or customizations needed. Contact us to find out the best-fit pricing plan suited for your business needs and budget.

Yes, Health Cloud uses a multi-layered strategy and ongoing system monitoring to ensure the highest level of security for the data kept on the platform. It is a secure platform that is intended to safeguard patient data's confidentiality while maintaining privacy.

Salesforce Health Cloud Services

Contact Us

Deliver Personalized, Connected Patient Care with Salesforce Health Cloud

Best in Class Services