CRM CONSULTING SERVICES

In today’s age, businesses can no longer avoid technology. Technical innovations are being released and adopted with ever increasing rates. Every now and then, a new innovative model is being conceptualised and released which has potential to disrupt traditional businesses. With this ever increasing pace, it is understandably complex for businesses to keep a tab on these advancements.

We at Cynoteck understand the challenge and help businesses make the best out of these technological innovations and empower themselves. We maintain an environment of continuous learning, wherein our team keeps themselves up to date about technology innovations. If we do miss on something, we are always ready to learn it at faster pace .

ERP Insights Recognition

Cynoteck has been recognized as a top 20 most promising crm solutions providers company by ERP Insights a well known research and review platform for IT companies

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CRM SERVICES

Introduction to CRM Systems

A CRM manages company's intraction with currrent and potential customers. It helps drive sales growth uses Data Analysis of data from range of different Communication channels, like company's website, telephone, email, live chat, marketing materials , social media etc.

  • Sales and Marketing Process Automation
  • Integration with Sales and Marketing Systems
  • Cloud Based System with Higher Security

Why Your Business Needs a CRM

Research shows that use of CRM can increase revenue by 41% per sale rep and improve cuustomer retention, by 27%. Happy customer tell the world... and so do the unhappy ones. Companies are realizing this and are opting for CRM system to manage their Sales and Marketing effectively.

  • Forward View of Your Business
  • Accessible on-the-go via Web and Mobile
  • Improve customer Engagements and Sevice

ENGAGEMENT AREAS

Gap Analysis

Analyze gaps between current and future state of a system. We help businesses quantify and prioritize these gaps. We collaborate with business teams to understand their business goals, existing processes, applications and provide them a summarized analysis report. This report can then be used for subsequent application development, marketplace application installation or even process improvements.

Fitment Analysis

Puzzled between choosing multiple apps/ solutions? Cynoteck team can help you analyze fitment of given application/ solution to your organization and help in decision making process. We understand there are various applications in similar problem space, complicating the whole process of identifying right solution for your business. We help organizations by following a clearly objective analysis mechanism. This not only helps save time and money, but also ensures appropriate due diligence.

Solution Design

Have a business problem and probably some ideas but don’t seem to be able to find complete solution? We at Cynoteck look forward to challenges, as they help us stretch our knowledge boundaries as well. We work with your team to understand the challenge and execute various research activities to provide appropriate solution design. We believe in a collaborate solution design approach, wherein we always start with multiple options and help you choose the most optimum solution by understanding all facets.

Business Process Transformation

Transform old and legacy business processes with renewed perspective to improve productivity and processing time. We help businesses in identifying improvement areas and help implement changes to drive better processes.

App Modernization

Why drag legacy app in today's age? We help organizations transform their old legacy applications/ tools to more modern capabilities and user experience, driving better productivity and also reduced cost of ownership.

Do you want to implement a CRM system within your organization? Connect with our CRM Experts today!


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