Be it a small plant or a big tree, they both need constant care, to let them grow and flourish. In the same way, an application needs to be constantly monitored and supported. In absence of appropriate maintenance strategy, over time, an application can end up losing significance to business.
-Your business keeps on evolving, so should your business applications
Be it a mission critical application or a utility application, Cynoteck can make sure your business users never have to spend time struggling with the application and spend more time to contribute towards your business goals. With various support models, we can help you define and implement a comprehensive support strategy.
As your business evolves, your business needs change accordingly. We help businesses formulate a culture of continuous improvement, wherein the feedback loop from business users funnels new feature requests or enhancements to Support team. This is the biggest winning factor in acquiring highest user adoption and thereby deriving expected Return on Investment (ROI).
As you know, all major SaaS packages and development platforms have scheduled releases throughout a year. Often these updates bring new functionalities and changes. Our team help your business to stay on top of these updates, by ensuring we analyze all opportunities and impact area and help devising an appropriate strategy.
|Model Description||Dedicated resource|
allocated to project
across multiple clients
|Resource identified on|
|Best For||Staff Augmentation||Support & Maintenance||Occasional |
|Engagement Duration||Mid to Long Term||Long Term||Long Term||Short Term|
|Minimum Commitment||160 hrs per month||40 hrs per month|
The Cynoteck team is meticulous, thorough & energetic. Working with them day by day I have had the chance to learn how to build trustful relationship with clients. I was delighted with their innovative approach and use of technology. We have been working with Cynoteck for many years successfully. They are really fun to do business with. I highly recommend Cynoteck.
The Cynoteck team was always ready to help us with our Microsoft Navision/Business Central Projects. Their proactive approach and ability to handle and to guide us through complex tasks delighted us. I highly recommend Cynoteck as a long term Partner for consulting, development and support services.
Team Cynoteck is professional, efficient, and extremely helpful. They all are very proficient in CRM and have help guided our firm for the last year. Each of the team members at Cynoteck that we have interacted with are a real team player