Salesforce Marketing Cloud Services

As a leading Salesforce Marketing Cloud service provider, we help you drive more business by empowering your marketing operations. Create a personalized customer journey and ensure the right marketing message is delivered at the right time across devices and channels with Salesforce Marketing Cloud connect.

Contact Us

Salesforce Marketing Cloud Implementation

Cynoteck is a Salesforce ISV Partner that utilizes digital Salesforce Marketing Cloud automation and analytics capabilities to help you drive client success through demand generation. Our Salesforce Marketing Cloud consultants and specialists use the Marketing Cloud Connect platform to help customers improve their marketing effectiveness, generate high-quality sales-ready leads, and boost their ROI (return on investment).

At Cynoteck, we help you integrate your business' system with Salesforce Marketing Cloud, a powerful marketing automation tool, to make your digital campaigns more effective by adding innovative marketing touchpoints. We will assist you in implementing Marketing Cloud, enabling you to understand your customers better, engage with them throughout their customer journey, and provide a tailored customer experience across all channels. Make use of the SFMC's best features and transform your business into a new interactive digital marketing platform.

Our Salesforce Marketing Cloud implementation further help you manage and respond to your client's requirements, wants, and demands most appropriately and comfortably for them. Marketing Cloud can be used equally well for both B2B and B2C clients with bespoke solutions designed specifically for each client per their business requirements. It also provides important inputs and analytics about your clients’ choices and behavior toward brands. Partnering with us will help you create personalized customer journeys for your clients.

Person Hours
Projects
Customers/ Partners
Repeat Business %
Salesforce Customization
Awards and Recognition

Best in Class Services

We provide a wide range of services, from advising to support, to ensure that your organization gets the most out of the product. With our trustworthy Salesforce Marketing Cloud services, you can boost your business marketing and meet your digital marketing goals faster.

Get in Touch

Key Benefits - Salesforce Marketing Cloud

Hire Cynoteck as your Salesforce Marketing Cloud consulting company to leverage this platform's intelligence. We can help you integrate your company's systems with Salesforce Marketing Cloud to make your digital campaigns more effective by adding new and unexplored marketing touchpoints.

salesforce-cross-sell-integration

Customers Journey

With the Salesforce Marketing Cloud's loyalty management technology, we can help you keep clients for a lifetime. This platform will assist you in gaining a comprehensive understanding of your customers' journeys. The loyalty program is integrated with the journey of your customers.

More Personalization

We help businesses leverage Marketing Cloud platform to provide relevant, user-centric, and useful advertising. This platform enables you to select functionality based on your requirements to engage customers throughout the customer journey. Moreover, Salesforce Marketing Cloud is designed to scale, so it easily adapts to the growing needs of your business.

salesforce-reliable-faster
salesforce-rich-customer-experience

Low Marketing Cost

The Marketing Cloud's features can be customized to meet specific requirements and budgets, lowering marketing expenditures. Regardless of the size or industry of your business, our sales team can create a package that best suits your needs while staying within your budget.

More Productivity

Salesforce Marketing Cloud simplifies the marketing process allowing faster implementation and consistent performance. It brings collaboration and results in more productive outcomes and is also more stable and agile than a legacy platform because of its automatic feature updates.

salesforce-retentivity
salesforce-rich-customer-experience

Easy to Use

The platform is simple to operate. Businesses may utilize the platform at any time and from any location thanks to the SaaS (software as a service) module. It also provides complete integration capabilities (through API (Application Programming Interface)) with Salesforce and other apps, allowing for improved automation.

Focused Client Journey

Our Marketing Cloud services will assist you in creating a customized and focused customer journey that will help you get better results. This platform provides you with seamless and hyper-personalized interactions, and high-value communication across numerous channels and devices.

salesforce-reliable-faster

We Have Expertise In The Following Salesforce Marketing Cloud Products

With the help of Salesforce Marketing Cloud implementation, we allow marketers to personalize their clients' experiences across platforms and meet all their marketing demands with a variety of tools.

Get The Most Out Of Salesforce Marketing Cloud With Cynoteck

With our Salesforce Marketing Cloud services, you can transform your business to serve your customers better. Our team of talented developers has expertise in using Marketing Cloud to create and manage personalized customer journeys. Share your business requirements with us, and we will help you get the results you want. We are always available to assist you with the best.

  • Find the actual problems

  • Verified processes

  • Effective campaign management services

  • Predictive intelligence

  • Great support team

  • Personalized engagement at customer touchpoints

  • Dedicated customer service


Contact Us

Frequently Asked Questions

Salesforce Marketing Cloud Connect combines the digital marketing capabilities of Marketing Cloud with Salesforce's data management, segmentation, and campaign management tools. Using Marketing Cloud Connect, you are completely integrated throughout the Salesforce Customer Success Platform and as part of a complete CRM (Customer Relations Management). This allows you to access all your customer data in Salesforce, including marketing, sales, service, every touchpoint.


Salesforce Marketing Cloud Connect connects Salesforce CRM and Salesforce Marketing Cloud. All data from your Sales, Support, and Community clouds is replicated. This is beneficial to all participants, including marketers, salespeople, and customers.


With the Salesforce Marketing Cloud platform, businesses can offer an exclusive and personalized experience to their customers. Connecting with the right message at the right time on the right channel with customers fosters a much deeper and meaningful engagement. As marketers, you can now combine the real-world and digital touchpoints in a more coherent way making the entire customer journey an enduring experience with your brand.

Salesforce Marketing Cloud is a well-known product in the field of digital marketing. Its goal is to provide users with tools and services for Digital Marketing Automation and Analytics. It is a business tool that can assist with a variety of marketing activities such as advertising, digital advertising, analytics, and multi-channel campaign implementation, among others. It combines every aspect of your organization with marketing, including sales, support, and commerce, to establish a coherent and personalized experience.


Salesforce Marketing Cloud is a digital advertising platform that organizes marketing across a variety of channels, including email, online networks, mobile apps, SMS, and WebPages. Salesforce Marketing Cloud (SFMC) is used by businesses to bring all of their advertising networks together in one place. Finally, advertisers are able to convey targeted messages to the right people at the right time, using the correct channel.

Journey Builder

Journey Builder pulls together every step a consumer takes throughout a transaction, as well as long-term retention initiatives. It gathers information from mail, portable devices, advertising, and the web to produce a single customer view (SCV).


This feature in Salesforce Marketing Cloud makes it simple to create customer journeys by providing a simple interface that allows the user to create several individualized encounters all inside one feature. You may define objectives based on behaviors with this software, so your marketing team understands how each of their efforts contributes to overall objective.


SFMC can give you with the option to connect with Sales Cloud and Service Cloud via Journey Builder. As a consequence, you'll be able to stay on top of any consumer reactions while avoiding repetition.


Email Studio

Email Studio assists you in maximizing the return on your email marketing investment. With end-to-end promotional campaigns, you may generate tailored one-to-one email messages on a huge scale. The Email Studio is used to create and send tailored emails ranging from simple newsletters to complicated campaigns, as well as deliver promotion, transaction, and trigger communications, as well as track and improve performance.


Data Studio

Marketers may target a variety of audiences with Data Studio's straightforward connectors into other channels. Salesforce Data Studio is the industry's most popular data sharing platform. It connects data sellers and buyers to provide marketing opportunities that can help businesses find new customers. Salesforce Data Studio is an open platform that benefits both sides.


By engaging directly with buyers, marketers can reach out to more valued consumers, and publications can monetize their data. In fact, it's so open that vendors can see whose purchasing data, why they're purchasing it, and how long the data will be available for such use.


Data Management

Marketing Cloud's data management platform creates a complete customer profile that updates in actual time when new data sources are added.

Salesforce Marketing Cloud is a product platform with marketing-related capabilities. You can do following things with salesforce marketing cloud:


Data Driven Message

The technology may send messages to each contact based on their existing information, and then trigger additional messages depending on real information changes and interactions with the client. The journeys can have several arms (like a tree) - and decisions are taken on various branches.


Contact data

The information in the Cloud Platform about the person to whom you're sending information. Any change in the value linked with a contact can influence which journey branch to take. For example, a contact may be on a prospect communication path before converting to a client. Changes in their contact information in SFMC may cause them to be automatically moved from a potential journey to a customer lifecycle.


Messaging on Multiple Channels

The SFMC Journey Builder lets you create journeys that involve emails communications that can also include direct email using AppExchange partners. There are numerous applications for multi-channel communications.


Financial communications

Emails and SMS can be used to communicate secured credit status. For example, emails can assist clients in remembering forthcoming loan payments if they have not yet been paid. On the actual due date, an SMS notification can be essential to ensur that customers don't miss their payment and risk late payment penalty.


Dynamic Components

It includes tailoring personal emails and subject lines to an individual's characteristics, as well as the facts and laws that apply to them. The content of the mail will change depending on who the message receiver is, providing a personalized experience without having to create several versions of the same email.

The Marketing Cloud provides a number of advantages to your company. Lets discover:


Improve Your Customer Understanding

Every encounter with your consumer is customized using Salesforce Marketing Cloud. SFMC enables you to integrate data from a variety of sources and devices to get a comprehensive, unified understanding of your customers. You can also use the platform to acquire and trigger data from first, second, and third parties. Each consumer journey becomes a lifelong customer loyalty.


Artificial Intelligence (AI) Customization

Salesforce Marketing Cloud enables users to merge data with the Einstein tool, allowing AI to handle interactions. As a result, you can personalize consumer communications depending on their interactions with your company.


Conduct an impact analysis.

With the help of Artificial intelligence and Google Analytics 360, Marketing Cloud allows customers to track customer journeys across multiple devices and platforms. Salesforce Marketing Cloud can help firms deliver the best possible information to the right users, which is beneficial to both B2B and B2C businesses.


Relationships with Loyal Customers

You may successfully and efficiently communicate with customers across numerous platforms using Marketing Cloud without altering your brand's voice. This encourages customer loyalty while also assisting you in developing better and healthier interpersonal interactions with your customers.

The Marketing Cloud is primarily used for maintaining customer information to send emails and track consumer activity. Using the Marketing Cloud Connector, we can send and track emails directly from Salesforce.You need to follow the steps below for a successful integration between Marketing Cloud and Salesforce:


  • Setup the Marketing Cloud Connect configuration for Service Cloud

  • In-Service Cloud, navigate to Setup

  • Click Create, then Apps, and then New

  • Create a name for the app in the Marketing Cloud

  • Add a logo

  • Create custom tabs and add Marketing Cloud, Email Sends, and Send Analytics

Yes, Salesforce Marketing Cloud is used by businesses of all sizes and sectors. While Marketing Cloud is frequently considered of as an enterprise-level platform, the multiple editions make it adaptable to businesses of all sizes. Salesforce Marketing Cloud is primarily a B2C platform, but that doesn't mean it's not used by B2B businesses.


Customers, particularly decision-makers within a firm, demand to be given with customer journeys similar to those offered to B2C customers, hence SFMC's use in B2B is growing. While SFMC is not the cheapest solution in its category, it is an extensible platform that can develop with your business and is not a tool that will be outgrown. Any tool in your software platform should take this into account.


Salesforce is a renowned provider of cloud computing, Salesforce Marketing is used by over 100,000 companies of all sizes and in every sector. Amazon, Walmart Inc., CVS Pharmacy, Exxon Mobil Corporation, McKesson Corporation, and other huge corporations use SFMC for marketing automation.

Follow the steps mentioned below to connect to Salesforce Cloud:


  • Update to the latest Marketing Cloud Connect release

  • Connect the Clouds with Marketing Cloud Connect - To begin utilizing Marketing Cloud Connect, install the latest managed package, and configure your Salesforce accounts

  • Manage Marketing Cloud Connect settings - After the installation and setup procedure, admins can specify diverse options, including sends, tracks, users, and business units, to enable sending through Marketing Cloud Connect

  • Email Sends - Marketing Cloud Connect allows integrated users to send Marketing Cloud emails from the Sales or Service Cloud

Salesforce Marketing Cloud is a marketing automation and customer interaction platform developed by Salesforce. It is a SaaS platform with four "basic editions," each with various levels of functionality and a slew of add-ons that enhance functionality even further. It can handle multi-channel campaign execution, dynamic customer journeys, pre-and post-campaign analytics, audience segmentation, social media engagement and advertising, and a data management platform.

Salesforce Marketing Cloud is the leading marketing platform for increasing customer interaction. Pricing for Salesforce Marketing Cloud starts at $4800.00. There is no free trial version available for Salesforce Marketing Cloud.