Field Service lightning is a brilliant tool capable of managing work orders, scheduling, and the mobile workforce. It allows you to create records that represent your Field Service Technicians, Dispatchers, and Agents. Records also include details of their skills, location, and availability.
Also, FSL works with the service cloud, and add functionality monitoring, dispatching and reporting the activity of the field service representative.
Salesforce field service lightning product is targeted at dispatching the most suitable employee to the right place on time so that they may meet up with customer's expectations. Leading players of field service lighting are Administrator, Agents, Dispatcher, Mobile Worker/Technician.
Cynoteck is proud to be recognized by top B2B service listing sites for its exceptional client satisfaction and delivery across various technologies.
Get in TouchWork rules allow admins to manage service level agreements or business territories and priorities.
It captures electronic signatures for service reports and work orders.
Helps managing jobs from any mobile device.
Let's quickly examine the features of salesforce field service:
Cynoteck has an expert team of certified Salesforce consultants offering a full array of salesforce services. We take pride in being one of the leaders in Salesforce services for more than a decade. Our clients have trusted us time and again, which reflects our dedication and professionalism.