+1 (415) 429-6641 | 
There is an immense obsession with online shopping. Globally every physical brand is dominating its presence online also. There is an estimation of 12 million to 24 million active eCommerce sites around the world. Every year user consumption increases using the digital platform to shop and order commodities or services. It makes it necessary for…
What is Salesforce Community Cloud and 5 Powerful Reasons to Choose It ?
As technology continues to evolve every day and different businesses adopt these technologies and grow, in the same manner, these products that support them improve and grow. One such technology that is helping businesses today is the Salesforce Community Cloud. Salesforce is one of the most popular customer relationship management solutions in the world that…
Salesforce CPQ vs Standard Quotes: Choosing the Best for Your Business
When it comes to optimizing your sales process, choosing the right tools can make all the difference. Salesforce CPQ and Standard Quotes are two widely used solutions, but they cater to different business requirements.Repeat business is the main source of income in the B2B e-commerce sector. Therefore, personalized customer experience is important here, it boosts…
Enhancing Sales and Marketing Efficiency with Dynamics 365 Customer Engagement (CE) for healthcare
“Customer Engagement in healthcare is about a patient’s active participation in decision-making, change in procedures, suggestions, and much more. Being aware of one’s healthcare journey helps a patient to better understand which can help in an informed decision-making process. Customer engagement can be achieved through various aspects such as clear communication, better patient education,…
Cloud Computing in Healthcare: How It is Used and 11 Examples
It’s the revolutionary age of technological transformations. Likewise, the healthcare industry has adopted technological advancements and has integrated cloud computing into its day-to-day operations. Before we dive into why cloud computing is in healthcare, let us first understand what cloud computing is. It is computing (processing) data, information, files, and much more on the servers.…
Leveraging Salesforce Health Cloud for Patient Engagement and Improved Outcomes
In just a few taps and clicks, users can get all the information. With the insane amount of potentially reliable data that AI provides, monitoring your health isn’t a complex concept anymore. You can always check real-time updates on your devices. And patients also increasingly expect a consumer-grade experience from their healthcare providers. Every single…
CRM for Restaurants and Caterers – 8 best Practices and Top Products
Restaurants and caterers often struggle to deliver personalized service and experiences for their customers without a customer relationship management (CRM) system in place. With no centralized database of customer information and interactions, it’s difficult to understand diners’ preferences, anticipate their needs, and provide customized offerings. This lack of CRM leads to missed opportunities to build…
Digital Twins: A Powerful Technology Overview
Digital Twin Technology is the virtual representation of physical assets and processes that allow companies to simulate real-world conditions, optimize performance, and predict outcomes before implementation. This emerging technology is transforming a wide range of industries by bridging the physical and digital worlds. A digital twin uses data from sensors installed on real-world assets to…
CRM Implementation Strategies for 2024
As we enter 2024, CRM remains mission-critical for managing customer engagement across sales, marketing, and service. However, the CRM landscape continues to evolve rapidly. Cloud, mobility, automation, and AI are reshaping capabilities and best practices. With 91% of mid-large companies already using CRM systems, the challenges have shifted from adoption to optimization. How can organizations…
Turn Customer Data into Profits: A Guide to Customer Order Prediction with CRM
As digital engagement grows, businesses must find new ways to understand customers on an individual level. Going beyond demographics and past transactions, predictive analytics assists artificial intelligence in analyzing data across touchpoints and anticipating future needs and behaviors. This empowers companies to provide hyper-personalized experiences and engage customers in more relevant, impactful ways. What is…