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11 ERP success factors that can make or break your whole operations

By Rosa Aguiar Catraio / July 22, 2021

July 23, 2021
11 ERP success factors that can make or break your whole operations

A successful ERP implementation is always a concern in the mind of people, plus what will be the ERP success factors that can help. ERP implementation approaches and most suitable practices have emerged since the beginning of cloud ERP. To accomplish a successful go-live, it’s essential to refine and develop your methodology with the growth of your business.  

As we already understand that successful ERP implementations don’t simply happen on their own. They demand some hard work from a lot of dedicated people, to prepare a brand-new system up and running. You must understand that ERP projects are not only about implementing software, but they are also more about people, and how those people adopt or deny a company’s new ERP system can determine the difference between success and failure. 

Successful implementation of your new ERP system is simply as essential as picking the accurate system for a business; however, an ERP implementation is usually estimated to be a more complicated project. Enterprise resource planning (ERP) systems can influence your business in great ways, from workflows and operations to ROI. However, before you can accomplish those huge results, you need to begin with a precise and careful planning process around ERP implementations and installations. 

Several businesses today are concerned about introducing a new ERP system as it has the chance to appear disruptive to their business. But even though nearly every ERP implementation is challenging and complex, successfully implementing an ERP system can surely become the standard and not the exception. You must have identified several ERP successes factors and best practices for implementing ERP. If you’re looking for a guide to getting your ERP implementation as painless as possible, you’ve reached the correct place. We will be sharing here in this blog some of the secrets concerning how to pull off a successful ERP implementation. Businesses need to not only understand and know the success drivers but additionally should act on relevant prior recommendations that help them. 

Also, read: Agile ERP Implementation – Advantages and Things to Consider

ERP success factors that can make or break your whole operations 

There are various methods to address the implementation of the most advanced ERP system like Microsoft Dynamics 365 Business Central, and some approaches work better than others. The most reliable way to plan forward is to decide what you want your ERP system to do before you begin with the installation. Consider the following key factors for a successful ERP implementation: 

ERP success factors that can make or break your whole operations
[embedimage]

1) A clear understanding of strategic goals 

The scope of your project is the foundation for the needs of the project and the resources that would be required. Therefore, you need to analyse business objectives and ensure that your ERP strategy wraps around those objectives. You should understand what your business is trying to achieve with an ERP package to get a highly successful project with huge benefits. Make sure that everything is documented and place clear expectations upfront and set your overall goals. 

2) Focus on planning to optimize business processes 

After outlining your ERP objectives there comes the planning phase. ERP is a complicated software product that needs time to integrate with your business. Provide adequate time for every step, ensure that significant milestones receive priority, and manage schedules tightly.  

KPI validation is the most critical success factor of the planning phase. That is where you evaluate the business advantages and key performance indicators (KPIs) established prior to ERP selection. When analysing KPIs, you should ensure they are measurable and realistic. 

Also, read: Vertical Experience in Digital Transformation: 5 Questions to Ask Your Contractor

3) Team involvement 

Your ERP implementation core project team should incorporate the most skilled employees from across your organization including a project manager. These internal resources should have the capability to understand the overall requirements of the company and be committed to important decision-making responsibility and authority. You also need to know a set of resources from the different areas of the business to provide subject matter expertise. If a consulting integrator is involved, then the project team to have a good working relationship with the consultants as well. 

4) Change management 

ERP project implementations not only change the way people do their jobs but also process and organizational changes. It’s essential to have adequate time to train people on new processes and systems. Here, a change management team becomes necessary for the organization to deal with the impact. You should encourage good communication between the organization and the project team. Key users should be included with the project and its development, for smoother acceptance of the changes. 

5) Budget carefully 

Implementation of your ERP system will bring some significant costs, which would include software license charges, system support, training, and the help of an integrator. It’s essential to keep an account of the cost. You can add these costs and budget accordingly so that a lack of resources does not interrupt your ERP plan. You must also keep in mind the cost that you will need for post-installation. 

Also, read: Do small businesses need an ERP system? 7 Signs it’s time to implement an ERP

6) Project management tools 

ERP implementation projects need the difficult coordination of people, technology, and processes. If one part is overlooked or incorrect, the entire implementation can move off track, ending up in significant problems and costs. Hence, we need to establish a system that reduces risk and provides everyone a task-oriented, fact-based picture of the implementation, in real-time.  

7) Ensure everyone is on board 

It is important that all employees should understand the positive aspects of the new ERP system. ERP implementation can cause challenging modifications to daily operations, especially where ERP has never been employed before in an organization. The team needs to adapt to this development, this becomes easy if they feel motivated and as a part of the process.  

8) Choose the correct ERP partner 

To help strengthen and guide your project’s progress, you should always work with a partner who understands your business as well as understands the software. Pick an ERP provider that is experienced in implementing ERP systems. For the best results, you should find a provider with expertise in installing ERP systems for businesses same as yours. Your partner must understand your business along with the verticals under which you operate and your consumers. 

9) Do not skip on training 

No plan or approach can work throughout the organization without a proper training program. A combination of techniques may be required to maintain employee proficiency. Training enhances engagement and decreases staff frustration, frustration, thereby rapidly benefitting productivity. So, it's necessary to plan out this implementation with programmed training to avoid ERP implementation failure. 

10) Set the most realistic timeframe 

You have many expectations when you finally choose to implement an ERP system, from assuming that the ERP system will resolve all your organizational problems, to imagining an immediate ROI and more. One cause for unrealistic expectations is that several companies are essentially focused on only the technical aspects of implementation. You should break every component of the implementation into steps, with a fixed timeframe for each. These steps will also require allocating time for any possible and unexpected issues and extra time required for fixing them. 

Also, read: 4 Easy Steps to initiate Refund in Business Central

11) Ongoing Refining and Maintenance 

An essential success factor for the optimization phase is performance benchmarking. You should always plan for post-implementation improvements that can additionally improve the benefits that ERP delivers to your business. Periodic evaluation of the efficiency of your ERP system will help pinpoint where your ERP project is running, and where can it improve. 

Conclusion 

Implementing an ERP system does not turn out to be that painful if carried out with proper preparation, planning, and execution. With these above-defined 11 ERP success factors, an ERP implementation can progress efficiently without any problems. Organizations exploring an ERP implementation need to consider these key success factors and recommendations to gain a more prominent success with their ERP implementations. These hacks are common areas that most system implementation projects lack. Start implementing now and your desired results.  

Besides resources and time, it’s necessary to have clear goals. You’ll need to clarify questions and create understandable targets for everyone in the team, like What are the problems to work on and why are you replacing the actual solution. All the best! 

[sc name="CRM Consulting"]

A successful ERP implementation is always a concern in the mind of people, plus what will be the ERP success factors that can help. ERP implementation approaches and most suitable practices have emerged since the beginning of cloud ERP. To accomplish a successful go-live, it’s essential to refine and develop your methodology with the growth of your business.  

As we already understand that successful ERP implementations don’t simply happen on their own. They demand some hard work from a lot of dedicated people, to prepare a brand-new system up and running. You must understand that ERP projects are not only about implementing software, but they are also more about people, and how those people adopt or deny a company’s new ERP system can determine the difference between success and failure. 

Successful implementation of your new ERP system is simply as essential as picking the accurate system for a business; however, an ERP implementation is usually estimated to be a more complicated project. Enterprise resource planning (ERP) systems can influence your business in great ways, from workflows and operations to ROI. However, before you can accomplish those huge results, you need to begin with a precise and careful planning process around ERP implementations and installations. 

Several businesses today are concerned about introducing a new ERP system as it has the chance to appear disruptive to their business. But even though nearly every ERP implementation is challenging and complex, successfully implementing an ERP system can surely become the standard and not the exception. You must have identified several ERP successes factors and best practices for implementing ERP. If you’re looking for a guide to getting your ERP implementation as painless as possible, you’ve reached the correct place. We will be sharing here in this blog some of the secrets concerning how to pull off a successful ERP implementation. Businesses need to not only understand and know the success drivers but additionally should act on relevant prior recommendations that help them. 

Also, read: Agile ERP Implementation – Advantages and Things to Consider

ERP success factors that can make or break your whole operations 

There are various methods to address the implementation of the most advanced ERP system like Microsoft Dynamics 365 Business Central, and some approaches work better than others. The most reliable way to plan forward is to decide what you want your ERP system to do before you begin with the installation. Consider the following key factors for a successful ERP implementation: 

ERP success factors that can make or break your whole operations
Copy Infographic
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1) A clear understanding of strategic goals 

The scope of your project is the foundation for the needs of the project and the resources that would be required. Therefore, you need to analyse business objectives and ensure that your ERP strategy wraps around those objectives. You should understand what your business is trying to achieve with an ERP package to get a highly successful project with huge benefits. Make sure that everything is documented and place clear expectations upfront and set your overall goals. 

2) Focus on planning to optimize business processes 

After outlining your ERP objectives there comes the planning phase. ERP is a complicated software product that needs time to integrate with your business. Provide adequate time for every step, ensure that significant milestones receive priority, and manage schedules tightly.  

KPI validation is the most critical success factor of the planning phase. That is where you evaluate the business advantages and key performance indicators (KPIs) established prior to ERP selection. When analysing KPIs, you should ensure they are measurable and realistic. 

Also, read: Vertical Experience in Digital Transformation: 5 Questions to Ask Your Contractor

3) Team involvement 

Your ERP implementation core project team should incorporate the most skilled employees from across your organization including a project manager. These internal resources should have the capability to understand the overall requirements of the company and be committed to important decision-making responsibility and authority. You also need to know a set of resources from the different areas of the business to provide subject matter expertise. If a consulting integrator is involved, then the project team to have a good working relationship with the consultants as well. 

4) Change management 

ERP project implementations not only change the way people do their jobs but also process and organizational changes. It’s essential to have adequate time to train people on new processes and systems. Here, a change management team becomes necessary for the organization to deal with the impact. You should encourage good communication between the organization and the project team. Key users should be included with the project and its development, for smoother acceptance of the changes. 

5) Budget carefully 

Implementation of your ERP system will bring some significant costs, which would include software license charges, system support, training, and the help of an integrator. It’s essential to keep an account of the cost. You can add these costs and budget accordingly so that a lack of resources does not interrupt your ERP plan. You must also keep in mind the cost that you will need for post-installation. 

Also, read: Do small businesses need an ERP system? 7 Signs it’s time to implement an ERP

6) Project management tools 

ERP implementation projects need the difficult coordination of people, technology, and processes. If one part is overlooked or incorrect, the entire implementation can move off track, ending up in significant problems and costs. Hence, we need to establish a system that reduces risk and provides everyone a task-oriented, fact-based picture of the implementation, in real-time.  

7) Ensure everyone is on board 

It is important that all employees should understand the positive aspects of the new ERP system. ERP implementation can cause challenging modifications to daily operations, especially where ERP has never been employed before in an organization. The team needs to adapt to this development, this becomes easy if they feel motivated and as a part of the process.  

8) Choose the correct ERP partner 

To help strengthen and guide your project’s progress, you should always work with a partner who understands your business as well as understands the software. Pick an ERP provider that is experienced in implementing ERP systems. For the best results, you should find a provider with expertise in installing ERP systems for businesses same as yours. Your partner must understand your business along with the verticals under which you operate and your consumers. 

9) Do not skip on training 

No plan or approach can work throughout the organization without a proper training program. A combination of techniques may be required to maintain employee proficiency. Training enhances engagement and decreases staff frustration, frustration, thereby rapidly benefitting productivity. So, it’s necessary to plan out this implementation with programmed training to avoid ERP implementation failure. 

10) Set the most realistic timeframe 

You have many expectations when you finally choose to implement an ERP system, from assuming that the ERP system will resolve all your organizational problems, to imagining an immediate ROI and more. One cause for unrealistic expectations is that several companies are essentially focused on only the technical aspects of implementation. You should break every component of the implementation into steps, with a fixed timeframe for each. These steps will also require allocating time for any possible and unexpected issues and extra time required for fixing them. 

Also, read: 4 Easy Steps to initiate Refund in Business Central

11) Ongoing Refining and Maintenance 

An essential success factor for the optimization phase is performance benchmarking. You should always plan for post-implementation improvements that can additionally improve the benefits that ERP delivers to your business. Periodic evaluation of the efficiency of your ERP system will help pinpoint where your ERP project is running, and where can it improve. 

Conclusion 

Implementing an ERP system does not turn out to be that painful if carried out with proper preparation, planning, and execution. With these above-defined 11 ERP success factors, an ERP implementation can progress efficiently without any problems. Organizations exploring an ERP implementation need to consider these key success factors and recommendations to gain a more prominent success with their ERP implementations. These hacks are common areas that most system implementation projects lack. Start implementing now and your desired results.  

Besides resources and time, it’s necessary to have clear goals. You’ll need to clarify questions and create understandable targets for everyone in the team, like What are the problems to work on and why are you replacing the actual solution. All the best! 

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