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CRM
By Neeraj Maurya / June 11, 2018

Why CRM Continues to dominate the Software market

So, the results are finally in and CRM is clearly the winner. According to a Gartner study, Customer Relationship Management software revenues in 2017 were much higher than that of...

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CRM
By Neeraj Maurya / May 30, 2018

Predicting Customer Orders With CRM

ERP (Enterprise Resource Planning) systems are known for certain capabilities. One such capability involves maintaining records of customer purchases. These records can be very valuable when it comes to figuring...

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CRM
By Neeraj Maurya / May 24, 2018

How CRM Simplifies Your Logistics Business

Strange as it might sound, a lot of companies in the logistics industry don’t actually use Customer Relationship Management solutions for tasks such as shipping control and accounts. They’re still...

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CRM
By Neeraj Maurya / May 16, 2018

Shape Your Customer Experience with CRM

According to studies, more than 90% of consumers across the globe consider customer service to be extremely important. In fact, it's so important that it can determine their loyalty and...

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CRM
By Neeraj Maurya / May 8, 2018

Deciphering CRM Buzzwords That Confuse

When discussing all things CRM, you’re bound to come across a few terms that, for all kinds of reasons, might confuse you. It may be that you just don’t use...

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CRM
By Neeraj Maurya / April 25, 2018

How Real Estate Companies Can Leverage CRM

Customer engagement is important for any industry. However, having said that, it cannot be denied that some industries require far more customer engagement than others. The real estate industry is...

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