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Benefits of Salesforce Health Cloud for the Pharma Industry

Understanding the Benefits of Salesforce Health Cloud for the Pharma Industry

By Nitin Dangwal / May 9, 2023

July 5, 2023
Understanding the Benefits of Salesforce Health Cloud for the Pharma Industry

Pharmaceutical businesses, all around the world are constantly under pressure, regarding prescription price, pharmaceutical data management, reimbursement restrictions, and the competitive effects of unions and acquisitions. These pharmaceutical industries have developed much more after the pandemic.

They are consistently seeking a platform that can boost productivity by tying together the supply chain, production, medical affairs, marketing, sales, and patient services, ensuring ongoing innovation among patients and clients.

And that is the point where Salesforce Health Cloud implementation services come into play, helping organizations in shifting their attention from the maintenance of medical reports and records to strengthening patient interactions throughout the complete care experience. 

The Salesforce health cloud is used by most pharmaceutical businesses to control growth and optimize operations. You can make the right business decisions and obtain useful insights with the help of the Salesforce health cloud, which brings together provider, patient, and partner information in a single picture.

Additionally, it unifies provider, patient, and partner data into a single view so you can conduct the proper business operations and obtain useful insights. Your pharmaceutical organization becomes more effective with the Salesforce health cloud.

Now, in this blog, we will discover some of the benefits of Salesforce Health Cloud for pharmaceutical businesses. 

Pharma and Salesforce Health Cloud    

Pharmaceutical organizations can maximize the effects of each patient assistance program by using Salesforce Health Cloud to optimize their business processes, simplify operations, promote business innovation, and minimize complexity.

It enables pharmaceutical businesses to include and help patients in patient support programs throughout their course of medication. It can unite provider, patient, and partner data for a comprehensive view of all business actions and actionable insights.

This makes Salesforce Health Cloud serve as a complete solution that provides the power customers expect, the support patients need, the productive tools employees want, and the trust and security that IT is responsible for.     

The Health Cloud provides tools to help businesses in engaging with patients directly for the pharmaceutical sector.

Patient support coordinators can help patients succeed in program onboarding and ongoing treatment and support by providing them with a unified picture of all their data and interacting with them across channels.

Also, read: The Impact of Salesforce Health Cloud on Pharmaceutical Product Development

Salesforce Health Cloud Benefits for Pharma Companies    

Through the development of a centralized system that can gather patient data, HCP script data, and patient opt-ins, Salesforce Health Cloud has allowed pharmaceutical companies to reduce operating costs while improving patient outcomes.

The teams and crucial processes that support the pharmaceutical organization's patient engagement are connected by the health cloud. Other than Pharma innovation and pharma data management, it also permits pharmaceutical companies to:     

[embedimage]

1) Better Care of Patient Relationships  

More innovation than a tool and a longer-term solution is needed to manage today's new normal. The pharmaceutical business's use of Salesforce health cloud is the best option here. It lowers operating costs while enhancing patient programs.

You can expedite patient initiation of therapy by delivering therapeutic-specific support programs at scale, creating connected personalized experiences, and monitoring performance using integrated data and AI.

You can effortlessly boost patient acquisition across all channels with the help of the health cloud.     

2) Improve R&D and Innovation  

Pharma companies must speed up R&D schedules and prudently manage resources if they want to stay competitive in this phase of patent expirations, pricing challenges, and the new era of personalized medicine.

The Salesforce health cloud for a pharmaceutical company can help you revolutionize therapy development with a comprehensive view of trials.

By connecting systems and people on a secure platform and getting real-time data from any device, you can shorten the time to market.

Salesforce Health Cloud for pharma companies can also enhance patient recruitment and retention with tailored communication solutions.      

3) Scale up and Improve Adherence and Compliance  

Since the Salesforce health cloud enables pharma businesses to send patients their medications more efficiently through fulfillment tracking, patient sign-ups, and shepherding prior authorizations, they can now scale and streamline compliance and adherence.

The Salesforce Health Cloud provides user-customizable compliance reports that list user behavior in different platform areas, such as entries into electronic health records, the use of clinician portals, etc.     

Also, read: The Role of Salesforce Health Cloud in Improving Patient Outcomes

4) Collect, examine, and process information legally and ethically   

Another advantage of Salesforce Health Cloud for pharmaceutical companies is that it enables them to quickly gather data about prior authorizations, product complaints, or script authorizations directly from patients or their HCP.

This data can then be analyzed for reporting requirements. Pharma businesses can gain improved insights into patient behavior and treatment outcomes with the help of Health Cloud.

Pharma technology companies can create better treatments and pharmaceuticals with the use of this knowledge.     

5) Improve customer service

To deliver a connected and better experience, a patient access center needs a complete picture of the patient's data. Claims, social media, website usage, and general patient satisfaction are all included in this. Pharma businesses can engage patients more deeply with the help of Health Cloud.

Therefore, you can leave a lasting impression by integrating the Salesforce health cloud for a pharmaceutical company with smart, individualized service.

Patients are more likely to remain involved in their healthcare if they have access to their health records and can contact their healthcare professionals more easily.     

6) Make Reliable and Accurate Predictions  

Forecasting, analyzing patient behavior, and other tasks can all be managed by the Salesforce health cloud for pharma. Care coordinators can collaborate with any member of the care team, readily access the whole patient history, and involve patients and their families.

In other words, you can acquire a complete picture of the patient and use that information to make risk-free plans. Pharma companies can better monitor trial progress, spot potential safety risks, and follow patient outcomes with real-time access to patient data.     

7) Make a personalized experience for patients and HCP

Pharmaceutical firms can connect with patients and HCPs in real time on their preferred devices with the help of Salesforce Health Cloud.

Pharmaceutical technology businesses can now instantly assess where their patients are in the recovery process and offer a more personalized experience.

These firms can now instantly communicate with healthcare professionals regarding medications, treatment strategies, and disease management.     

Also, read: The potential of Salesforce Health Cloud for improving healthcare access in rural areas

Using Salesforce Health Cloud for Pharma data management with Cynoteck to gain additional advantages     

It is simpler for patients to stick to their treatment plan and get better results when they are given the resources that they require to manage their care outside of the doctor's office. Salesforce health cloud for Pharma can help you in keeping up with changing patient expectations by delivering engagement across all channels, including text, email, and mobile apps.      

However, the requirements and difficulties faced by each pharmaceutical business vary. At Cynoteck, we provide reliable, long-term Salesforce health cloud solutions for pharmaceutical organizations. Using our Salesforce professional services, practitioners can enhance their patient access, engagement, and other aspects of digital health. To create a custom, best-practice-proven solution that satisfies the requirements of your pharmaceutical company, we make the most of Salesforce's greatest capabilities.    

To find out if Salesforce Health Cloud is a suitable fit for your business, contact us today.     

FAQs (Frequently Asked Questions) 

1) What is Salesforce Health Cloud and what features does it have?     

A completely cloud-based solution, Salesforce Health Cloud, can assist businesses in setting up a cloud, social, and mobile environment. Professionals, patients, or even administrators can utilize it to get all the necessary information as and when it is needed, regardless of the device they use or the time of day. Due to its unique main qualities, it serves as an exceptional solution.   
Salesforce Health Cloud's top three features are:  
- Intelligent patient management.   
- A comprehensive view of the patient.  
- Management of Clinical Data.   

2) What purpose does Salesforce Health Cloud serve?  

Salesforce Health Cloud has a user-friendly interface that is used to manage patient data, increase patient engagement, engage members, and give care teams information. Organizations can follow patients' health journeys, communicate with them in new ways, and make better decisions about their care. Salesforce Health Cloud offers a more comprehensive perspective on patients' healthcare, empowering patients, and care teams to improve results.  

3) What kind of healthcare organization makes use of Salesforce Health Cloud?  

All sizes of healthcare organizations, from small clinics to major hospitals, use the Salesforce Health Cloud. Other healthcare professionals who use it include nurses, specialists, and general physicians.  

4) How much does Salesforce Health Cloud cost?  

The cost of Salesforce Health Cloud varies depending on the edition you choose, based on your requirements. You have access to the two platforms listed below:  
- Business edition ($300 per user per month)  
- Unlimited Edition ($450 per user per month)  

[sc name="Salesforce Health Cloud Services"] [add_newsletter] [add_related_page_diff_contents blog_cat = "healthcare"]

Pharmaceutical businesses, all around the world are constantly under pressure, regarding prescription price, pharmaceutical data management, reimbursement restrictions, and the competitive effects of unions and acquisitions. These pharmaceutical industries have developed much more after the pandemic.

They are consistently seeking a platform that can boost productivity by tying together the supply chain, production, medical affairs, marketing, sales, and patient services, ensuring ongoing innovation among patients and clients.

And that is the point where Salesforce Health Cloud implementation services come into play, helping organizations in shifting their attention from the maintenance of medical reports and records to strengthening patient interactions throughout the complete care experience. 

The Salesforce health cloud is used by most pharmaceutical businesses to control growth and optimize operations. You can make the right business decisions and obtain useful insights with the help of the Salesforce health cloud, which brings together provider, patient, and partner information in a single picture.

Additionally, it unifies provider, patient, and partner data into a single view so you can conduct the proper business operations and obtain useful insights. Your pharmaceutical organization becomes more effective with the Salesforce health cloud.

Now, in this blog, we will discover some of the benefits of Salesforce Health Cloud for pharmaceutical businesses. 

Pharma and Salesforce Health Cloud    

Pharmaceutical organizations can maximize the effects of each patient assistance program by using Salesforce Health Cloud to optimize their business processes, simplify operations, promote business innovation, and minimize complexity.

It enables pharmaceutical businesses to include and help patients in patient support programs throughout their course of medication. It can unite provider, patient, and partner data for a comprehensive view of all business actions and actionable insights.

This makes Salesforce Health Cloud serve as a complete solution that provides the power customers expect, the support patients need, the productive tools employees want, and the trust and security that IT is responsible for.     

The Health Cloud provides tools to help businesses in engaging with patients directly for the pharmaceutical sector.

Patient support coordinators can help patients succeed in program onboarding and ongoing treatment and support by providing them with a unified picture of all their data and interacting with them across channels.

Also, read: The Impact of Salesforce Health Cloud on Pharmaceutical Product Development

Salesforce Health Cloud Benefits for Pharma Companies    

Through the development of a centralized system that can gather patient data, HCP script data, and patient opt-ins, Salesforce Health Cloud has allowed pharmaceutical companies to reduce operating costs while improving patient outcomes.

The teams and crucial processes that support the pharmaceutical organization’s patient engagement are connected by the health cloud. Other than Pharma innovation and pharma data management, it also permits pharmaceutical companies to:     

Copy Infographic
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1) Better Care of Patient Relationships  

More innovation than a tool and a longer-term solution is needed to manage today’s new normal. The pharmaceutical business’s use of Salesforce health cloud is the best option here. It lowers operating costs while enhancing patient programs.

You can expedite patient initiation of therapy by delivering therapeutic-specific support programs at scale, creating connected personalized experiences, and monitoring performance using integrated data and AI.

You can effortlessly boost patient acquisition across all channels with the help of the health cloud.     

2) Improve R&D and Innovation  

Pharma companies must speed up R&D schedules and prudently manage resources if they want to stay competitive in this phase of patent expirations, pricing challenges, and the new era of personalized medicine.

The Salesforce health cloud for a pharmaceutical company can help you revolutionize therapy development with a comprehensive view of trials.

By connecting systems and people on a secure platform and getting real-time data from any device, you can shorten the time to market.

Salesforce Health Cloud for pharma companies can also enhance patient recruitment and retention with tailored communication solutions.      

3) Scale up and Improve Adherence and Compliance  

Since the Salesforce health cloud enables pharma businesses to send patients their medications more efficiently through fulfillment tracking, patient sign-ups, and shepherding prior authorizations, they can now scale and streamline compliance and adherence.

The Salesforce Health Cloud provides user-customizable compliance reports that list user behavior in different platform areas, such as entries into electronic health records, the use of clinician portals, etc.     

Also, read: The Role of Salesforce Health Cloud in Improving Patient Outcomes

4) Collect, examine, and process information legally and ethically   

Another advantage of Salesforce Health Cloud for pharmaceutical companies is that it enables them to quickly gather data about prior authorizations, product complaints, or script authorizations directly from patients or their HCP.

This data can then be analyzed for reporting requirements. Pharma businesses can gain improved insights into patient behavior and treatment outcomes with the help of Health Cloud.

Pharma technology companies can create better treatments and pharmaceuticals with the use of this knowledge.     

5) Improve customer service

To deliver a connected and better experience, a patient access center needs a complete picture of the patient’s data. Claims, social media, website usage, and general patient satisfaction are all included in this. Pharma businesses can engage patients more deeply with the help of Health Cloud.

Therefore, you can leave a lasting impression by integrating the Salesforce health cloud for a pharmaceutical company with smart, individualized service.

Patients are more likely to remain involved in their healthcare if they have access to their health records and can contact their healthcare professionals more easily.     

6) Make Reliable and Accurate Predictions  

Forecasting, analyzing patient behavior, and other tasks can all be managed by the Salesforce health cloud for pharma. Care coordinators can collaborate with any member of the care team, readily access the whole patient history, and involve patients and their families.

In other words, you can acquire a complete picture of the patient and use that information to make risk-free plans. Pharma companies can better monitor trial progress, spot potential safety risks, and follow patient outcomes with real-time access to patient data.     

7) Make a personalized experience for patients and HCP

Pharmaceutical firms can connect with patients and HCPs in real time on their preferred devices with the help of Salesforce Health Cloud.

Pharmaceutical technology businesses can now instantly assess where their patients are in the recovery process and offer a more personalized experience.

These firms can now instantly communicate with healthcare professionals regarding medications, treatment strategies, and disease management.     

Also, read: The potential of Salesforce Health Cloud for improving healthcare access in rural areas

Using Salesforce Health Cloud for Pharma data management with Cynoteck to gain additional advantages     

It is simpler for patients to stick to their treatment plan and get better results when they are given the resources that they require to manage their care outside of the doctor’s office. Salesforce health cloud for Pharma can help you in keeping up with changing patient expectations by delivering engagement across all channels, including text, email, and mobile apps.      

However, the requirements and difficulties faced by each pharmaceutical business vary. At Cynoteck, we provide reliable, long-term Salesforce health cloud solutions for pharmaceutical organizations. Using our Salesforce professional services, practitioners can enhance their patient access, engagement, and other aspects of digital health. To create a custom, best-practice-proven solution that satisfies the requirements of your pharmaceutical company, we make the most of Salesforce’s greatest capabilities.    

To find out if Salesforce Health Cloud is a suitable fit for your business, contact us today.     

FAQs (Frequently Asked Questions) 

1) What is Salesforce Health Cloud and what features does it have?     

A completely cloud-based solution, Salesforce Health Cloud, can assist businesses in setting up a cloud, social, and mobile environment. Professionals, patients, or even administrators can utilize it to get all the necessary information as and when it is needed, regardless of the device they use or the time of day. Due to its unique main qualities, it serves as an exceptional solution.   
Salesforce Health Cloud’s top three features are:  
– Intelligent patient management.   
– A comprehensive view of the patient.  
– Management of Clinical Data.   

2) What purpose does Salesforce Health Cloud serve?  

Salesforce Health Cloud has a user-friendly interface that is used to manage patient data, increase patient engagement, engage members, and give care teams information. Organizations can follow patients’ health journeys, communicate with them in new ways, and make better decisions about their care. Salesforce Health Cloud offers a more comprehensive perspective on patients’ healthcare, empowering patients, and care teams to improve results.  

3) What kind of healthcare organization makes use of Salesforce Health Cloud?  

All sizes of healthcare organizations, from small clinics to major hospitals, use the Salesforce Health Cloud. Other healthcare professionals who use it include nurses, specialists, and general physicians.  

4) How much does Salesforce Health Cloud cost?  

The cost of Salesforce Health Cloud varies depending on the edition you choose, based on your requirements. You have access to the two platforms listed below:  
– Business edition ($300 per user per month)  
– Unlimited Edition ($450 per user per month)  

Salesforce Health Cloud Services

Revolutionize your healthcare organization with Salesforce Health Cloud. Connect with patients, track health data, and manage workflows seamlessly. Contact us now to learn how Health Cloud can improve patient care and streamline operations.



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