Salesforce Consulting Services

As a leading Salesforce consulting partner and Ridge partner, we are dedicated to delivering comprehensive SF solutions that help your sales, marketing, and customer service requirements. Our certified SF consultants, with 15+ years of experience in this domain, help you realize the full potential of Salesforce for your business, improving customer acquisition, conversion, and retention. 

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How We Help you to Maximize the Value of your Salesforce?

With Cynoteck at your side, you can choose from a wide range of innovative and comprehensive SF solutions, whether you are starting with Salesforce or want to optimize your existing SF solution. We offer the best-in-class Salesforce services that are carefully thought out and focused on supporting and improving different operations of your business related to sales, marketing, etc. 

Our experienced and certified Salesforce experts are committed to helping organizations overcome their current Salesforce challenges. We are well-versed in Salesforce strategic planning, implementation, and managed services, helping you accomplish your business objectives. With the right combination of people, processes, and consulting, we work closely with your team, to reimagine and implement Salesforce across your business, strengthening customer relationships, and helping you realize the full potential of this platform, all while offering a pricing structure that includes only the essential components. 

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Awards and Recognition

Best in Class Services

Cynoteck is proud to be recognized by top B2B reviews and rating platforms, such as Clutch. co and more, for its exceptional client satisfaction and delivery across various technologies. We offer professional services and expert advice to help you get the most out of the Salesforce platform.

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Our Expertise

Accelerate business growth with our customized Salesforce services and solutions that precisely match your business requirements. 

  • We have more than 15 years of expertise and experience in CRM Consulting.

  • Featured among Top Salesforce Consultants by Clutch.

  • Salesforce AppExchange Partner and a Certified Salesforce Ridge Partner.

  • Recognized as Top B2B Leaders in CRM by Clutch.

  • Extensive industry experience that includes healthcare, manufacturing, retail, eCommerce, utilities, etc.

  • We have a team of 40+ Certified Salesforce Professionals with a combined experience of 1 Lakh working hours.

  • We are experts in migrating from legacy systems to Salesforce CRM.

Challenges We Can Solve

With our wide-ranging industry experience, we leverage the best practices to address your complex Salesforce challenges. Our expert Salesforce consultants excel in overcoming different issues and roadblocks that businesses encounter today, such as: low win rates, inconsistent sales process, not adequate customer service, low leads, and conversions. Allow us to help you unlock the full potential of your business with our top-notch Salesforce services and solutions. 

Outcome-Based Approach to Resolving Unclear Scopes 

We follow an outcome-driven approach, supported by core user feedback, which enables us to create a precise architectural model that enhances data flow within your business. With our customized SF solution, we alleviate the confusion and issues often faced by businesses, unsure of how and where to start. 

Low Code Digital Transformations

Our Salesforce-first approach to consulting prioritizes eliminating tech debt, favoring configuration over custom code to maintain a highly efficient and scalable Salesforce system. By leveraging low-code platforms for customer-facing apps we help in providing you with an average revenue increase of 60% for your business. 

Low Win Rates, Lead Conversion Rates, and Team Performance

Our custom-made solutions leverage Salesforce's capabilities to improve sales performance and boost team morale. By using Salesforce Sales Cloud, we can optimize and transform your sales process. Our Salesforce consulting can bring a 26% win-rate increase, lead conversion 32% increase, 38% sales productivity increase, and 28% sales revenue increase. 

Actionable Dashboards for Greater Insights

With our experience and expertise, you can attain an impressive 85% completion rate for a single Salesforce home page. Implementing our unique wireframes helps you streamline data entry from the front line, ensuring accurate pipeline forecasting. This provides executives with real-time insights into sales performance and business metrics. 

Unsatisfactory Customer Retention

Our SF consulting team excels in identifying your pain points and leveraging Salesforce Service Cloud to improve customer service. We prioritize personalized and proactive support, nurturing top-notch customer experiences. This approach cultivates loyalty, improves customer retention rates, and drives overall business growth for lasting success. 83% of sales professionals have reported an increase in customer retention among their customers. 

Providing Complete Support

Although Salesforce offers a lot of training resources such as user forums and video guides to help its users determine and resolve issues that arise. But for most businesses using Salesforce for a long time, these resources aren’t sufficient, particularly when these issues start disrupting their business operations then they need something more and better than the available help from resources. That is where they seek support from someone who has years of experience in this domain, like us. SF consultants like us have resolved various problems multiple times for different businesses.

What Makes Us Different?

Get The Most Out Of Salesforce

We have been crafting and delivering comprehensive Salesforce solutions to a global clientele for over a decade as a top Salesforce consultant. Our expertise is in improving your business with custom SF solutions, keeping you ahead of your competition, and pushing your enterprise to new heights you have never reached before. Our primary objective is to help you derive the maximum value from your SF investment. 

One Complete Solution

We provide professional SF services designed to match your different business requirements. We help improve your business operations and unleash the full potential of the Salesforce platform with our expert consultants. From start to set up and final launch, we collaborate closely to tailor your SF solution to your specific business requirements. 

Unique Professional Experience

With our deep expertise across the Salesforce platform, we help customers across different verticals leverage SF to improve their customer experience. Whether remote sessions or in-person meetings, we assure you of the significant benefits that you can have from our partnership. Our Salesforce consultants have the experience to automate your business operations while improving interactions. 

What Can You Expect From Our Salesforce Consulting Experts?  

We offer comprehensive Salesforce services provided by our experienced and skilled SF consultants to help you accomplish your business objectives whether you plan to implement Salesforce or improve your existing solution. 

Determining Business Objectives 

We offer many ways to help you grow your business to the next level. This empowers you to address your challenges quickly and effectively, whether it involves enhancing report visibility, shortening lengthy sales cycles, accelerating case resolution times, and more. By understanding your specific business objectives, we fine-tune your processes, automate sales and customer service operations, and deliver expert guidance on best practices, ensuring that you make informed decisions. 

Align Salesforce Functionalities

Having dealt with numerous challenging projects, our skilled SF consultants - who are administrators, qualified developers, and application builders - are equipped with in-depth experience to take on any demanding task. We can positively conclude that we are proficient in providing unmatched Salesforce solutions. But it all starts with a clear grasp of your business objectives and how Salesforce products can help you achieve them. The next step is to determine whether to use the default Salesforce functionality or customize a solution according to your business goals. 

Recommend Best Edition

To pick a proper edition successfully, we need a complete picture of your business and a thorough understanding of your objectives and expectations. Only then, can we recommend an edition that is a perfect fit for your business, as each edition has its own set of benefits. Choosing the proper edition ensures that your company's difficulties are effectively addressed without wasting money on unnecessary features. Choosing the right Salesforce edition that is profitable for you is also based on the size of your organization and the employees. 

Using the Salesforce Cloud Solutions 

After thoroughly analyzing your business, we identify and describe the main points and places where you have chances for improvement, mapping everything into a detailed report for consideration. Our Salesforce experts use agile approaches for automating sales and customer support activities and creating targeted advertising campaigns, personalized customer journeys, and more to streamline your business operations. 

Planning and Strategizing User Adoption 

User adoption is the most important aspect that makes your deployment a success. The more quickly users adopt the new solution, the sooner you will experience a new productive, and efficient ecosystem and environment. We always prioritize creating a successful user adoption strategy that includes targeted user training, quick user support through Salesforce administrators, detailed release notes, and professional tips aimed at seamlessly training users. Using this approach, we ensure a smooth transition to the new system.

Unmatched Services with Satisfaction Assurance 

We are committed to providing top-tier SF services and solutions. Our record of accomplishment speaks for itself: we consistently deliver projects on time and within budget. Our primary goal is to ensure our clients achieve the highest levels of satisfaction with our services. We deliver complete assistance, including everything from Salesforce configuration to seamless integration with other systems, ensuring that you get maximum value from this platform. 

Our Salesforce Consulting Process

Explore our multi-pronged approach to help you with the most adequate SF business solution.

Listen And Analyze

Our SF experts ask relevant questions and analyze your business model and current processes to understand your business requirements and difficulties with your existing SF solution. We examine the CRM options available and learn about different technologies and cloud-based services that can be customized as per your business. 

Suggest an Optimum Solution 

After digging deep into your business needs, we provide the best solutions to your most critical business challenges, focusing on what is best for your firm and its customers. Our support services will improve your current solutions and enable cost-effective growth. For us, this is a true definition of digital transformation.  

Implementing The Solution

Finally, after deciding on the chosen solution, we implement the solution and train your team accordingly. We, at Cynoteck, believe that with collective efforts, we can help you accomplish more. Hence, we operate as your dedicated partners, taking responsibility for the success of your organization through the seamless implementation of our Salesforce solutions. 

Ongoing Support

We provide on-demand technical support, serving your business needs whenever there is any issue. At Cynoteck, we emphasized ongoing enhancement rather than the quest for perfection. Consequently, we actively seek and value your feedback, using it as a driving force to refine every milestone and release. As a dedicated and cost-effective Salesforce support partner, we deliver outstanding Salesforce support and maintenance services that you can rely on. 

Configuration & Customization

We adopt a client-centered methodology when configuring your Salesforce operations to ensure that they work as per your specific business goals. Our team evaluates your requirement for a tailored and refined application. Evaluating your organization's culture, ambitions, and goals, we ensure optimal alignment between the configured processes and your precise business requirements. 

User Training

We always suggest a close partnership with your team to implement the solution, along with delivering comprehensive training to your team. Drawing from our substantial expertise, we specialize in formulating user adoption strategies. Our goal is to make Salesforce utilization a seamless and beneficial experience for users, further backed by our continuous tech support whenever you need it. 

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Salesforce Products We Work With

We, at Cynoteck, understand the significance and impact that each Salesforce product has in transforming your business value. Whether you are utilizing Service Cloud, Marketing Cloud, Sales Cloud, or a customized hybrid solution in your Salesforce framework, our proficient Salesforce experts can tailor it as per your business objectives. 

Industries We Serve

Aligned with industry demands, we have developed industry-specific Salesforce solutions tailored to clients' precise business requirements. Our committed SF consultants provide customized solutions to improve business operations and production efficiency for different industry verticals. Let us briefly explore each one of them: 

Why Choose Cynoteck ?

We actively listen, engage in meaningful discussions, and offer expert advice. Our team understands your business requirements and helps you reduce bottlenecks that impede your business success and growth. 

01Experienced Salesforce Team

Our experienced and professional team of Salesforce consultants will help you with all your business requirements, ensuring top-tier SF solutions. 

02Trustworthy and Value-Driven

We have a team of certified 40+ Salesforce experts with combined experience of 1 Lakh work hours.

03 Industry Leading Clients

We have partnered with top global businesses and delivered more than 300 successful custom SF development projects.

04 Process-Driven Approach

We develop a strategic plan, implementing or customizing Salesforce solutions while maintaining data security and compliance.

cynoteck team
Appreciation From Clients
cindy wyly salesforce client

Team Cynoteck is professional, efficient, and extremely helpful. They all are very proficient in CRM and have help guided our firm for the last year. Each of the team members at Cynoteck that we have interacted with are a real team player

Cindy Wyly
Marketing Manager – MGO, LLP
crissy koger salesforce client

During my time with Cynoteck, I really feel like they are a partner and not just a vendor. They spend the time to understand our business and explain options and approaches. Like in all situations with customized software, not every option always works, there are always issues no matter who you work with. In my experience, it is best to have a partner that will be there when things go wrong. Cynoteck has always been there to assist and are always willing to go the extra mile, from working well past business hours to handling deployments on the weekends.

Crissy Koger
VP of Information Technology-Blood Hound, Inc
peter connel salesforce client

The app was launched on Appexchange and received widespread acclaim. The team at Cynoteck Technology Solutions Pvt. Ltd excelled at project management, with them regularly complying with all deadlines and communicating all issues in advance.

Peter Connel
CEO, CallPro CRM

Frequently Asked Questions

SF consulting services help in evaluating CRM solutions and identifying customizable cloud-based technologies that align with your business. Our Salesforce services can provide you with optimal strategies to cater to your clients and authentically portray your business identity. We have more than 15 years of experience in the CRM sector and our SF experts have the expertise and experience to cover projects of every size. Our team can provide you with the desired SF solution that your business needs for its unmatched growth and success.

Salesforce is a powerful tool that can be utilized much beyond just generating income. The true power of Salesforce is not found in its capabilities but rather in the opportunities it offers for business transformation. Our SF experts have enough experience and expertise to understand how and where to utilize this effective platform to provide your business with the best results. They start by examining your business requirements and processes, automating tasks, customizing solutions to meet requirements, and offering insightful data analytics. This all results in better lead management, shorter sales cycles, higher client interaction, and a notable increase in revenue generation.

If your services or products have people and that to a lot of clients, Salesforce offers valuable utility. Our expertise in Salesforce solutions is widely recognized in boosting customer relationship management within an extensive range of industries. Notably, these industries include Healthcare, Real Estate, E-commerce, Manufacturing, Retail, Utility, etc.

The cost associated with the Salesforce services depends on the project's extent and complexity. To acquire precise information, it is advisable to engage in conversation with one of our certified Salesforce specialists at Cynoteck, who can comprehensively assess your requisites and provide you with a quotation. Feel free to contact us and get an estimate quote for your specific business requirements.

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