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Enhancing Business Performance: Implementation of CRM Solution for Sales, Manufacturing, and Production.

The client is an organic snacks manufacturer and raw foods importer based in Singapore, selling to more than a dozen countries. 

Project Brief

The client struggled due to the lack of a centralized system in managing various business processes. In addition, their manual banking made the process even more erroneous and time-consuming. They were using QuickBooks for their financial functions insufficiently due to the lack of streamlined sales, manufacturing, and production processes. 

Solution Delivered

Cynoteck developed a solution for Dynamics NAV, including NAV specific customizations and integrations for external systems.  

Purchases, payables, sales, and receivables were set up, and Human Resources and Warehousing modules were also configured

Linked bank and bank reconciliation in Dynamics NAV to minimize manual activity

Integrated third-party tool ‘Quick Books data migration’ to migrate data from Quick Books to the newly developed NAV solution

Identified automation opportunities with the client and implemented the required features

Value Delivered

Streamlined core business processes on a single cloud platform 

Better visibility, simplified work process, increased user productivity, and future-ready

Greater automation in banking and financial processes

Reduction in the overall cost of ownership with low maintenance cost

Technology Stack