Power Platform · Real Estate · Case Study
Property Management Company.Latvia
A Latvian property company traded scattered emails and spreadsheets for a single app that tracks every maintenance issue from report to resolution.
500+
Successful Projects
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Countries Served
90%
Client Retention Rate
What if nobody ever had to ask 'did anyone fix that yet?' because the app already had the answer?
That's the gap this Latvian property company wanted closed. Cynoteck built the app that closed it.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
Our client is a Latvian property company that builds and maintains quality living spaces with an eye on energy efficiency, offering full-service care for properties and the people who live in them.
The client wanted every property issue handled in the same reliable way, no matter who reported it or who fixed it.
Manual tracking left issues falling through the cracks. The client needed a single connected system to register, assign, and close every issue.
A localized Canvas App that manages a property issue from the moment it's reported to the moment it's marked resolved.
Keeping tenants happy depends on fixing problems quickly, but this client's issue-tracking process wasn't built for that.
Registering and resolving property issues relied on manual tracking, with nothing to catch what slipped through.
Updates between admins and resolvers were easy to miss, leaving both sides guessing about where an issue stood.
Poor operational efficiency meant issues took longer to resolve, which chipped away at customer satisfaction.
There was no connected system linking data storage, automation, and the people actually reporting and fixing issues.
Cynoteck built a Canvas App that follows a property issue through every stage, from the first report to the final close.
See what changed for this property company's team once the Canvas App went live.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
The real win for this client wasn't just an app. It was every property issue getting the same clear, trackable path to resolution.
Automated emails and reminder notifications kept everyone informed in real time, cutting down delays and overlooked issues.
Cancellation tracking, a detailed timeline, and a localized app made the whole process transparent and easy to use.
SharePoint and Power Automate work together to keep workflows consistent and scalable as the business grows.
"A great contribution was made by the Cynoteck team to our project. And really, without your effort, the goal would not have been achieved on time. Thank you, and may we continue to shine through our future efforts together."
— Thaer Hammad, CEO, Fast Middle East LtdThis project shows how Cynoteck approaches every Power Platform build: connecting the right tools instead of stacking on more.
We build with Power Apps, Power Automate, and SharePoint daily, connecting them into one smooth workflow instead of three separate tools.
We understand what property teams actually need to track, from first report to final resolution.
We build apps that fit the language and habits of the people using them, not just a generic English template.
From the first registration screen to the final automated reminder, Cynoteck stayed involved through the whole build.
78% of our clients on this kind of project return for more work, a track record that speaks for itself.
With teams across the US, India, and the UAE, we adapt to your time zone and your market, wherever you're based.
Whether you're adopting AI, optimizing your CRM, or building something from the ground up, we'll help you make it happen, and turn your vision into reality.
We’ll respond within 24 hours with next steps.