Privacy Policy

Cynoteck Technology Solutions Pvt. Ltd. and its subsidiaries (collectively “Company,” “we,” or “us”) respect the privacy of their users (“User(s)” or “you”) and are committed to protecting the personal information that users share with us.

This Privacy Policy informs you what information we collect when you use our cloud-native security platform service (collectively, the “Service”). We believe you have a right to know our practices regarding the information we may collect and use when you use our products.

Capitalized terms which are not defined herein shall have the meaning ascribed to them in our Terms of Use, which this Privacy Policy is incorporated into by reference (together, the “Terms”).

Your Consent

BY USING THE SERVICE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (“PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT USE THE SERVICE.

Which Information May We Collect?

We may collect two types of data and information from our Users:

  • Non-personal Information: Anonymous information which is not linked to an identifiable user. Examples include:
    • Network connection details like IPs and ports
    • Instance metadata from your cloud provider
    • Data from orchestration platforms
  • Personal Information: Individually identifiable information that may identify an individual. We only collect this if you give approval via accepting our Terms and Privacy Policy. If you provide such data about others, you are responsible for having their consent.

Purpose of Collection

Non-personal Information: Collected to:

  • Provide the Service
  • Track usage within the system
  • Enhance the user experience

Personal Information: Collected to:

  • Provide demo access
  • Contact users upon request for more information
  • Send updates about the Company’s developments

Deletion of Personal Information

If you wish to modify or delete your personal information, please email us at [email protected]. We will make reasonable efforts to fulfill your request per applicable privacy laws. Unless instructed otherwise, we may retain your personal data as legally required.

Cynoteck Technology Solutions