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Industry

Healthcare Technology

Location

Austin, Texas, USA

Table of Content

Customized CRM Driving Value and Innovation
Customized CRM Driving Value and Innovation
Project Overview
The client is a US-based travel company specializing in educational trips to Asia, including China, Taiwan, Vietnam, Japan, South Korea, Singapore, and others.
Challenge
  • The client's existing CRM software struggled to handle customer services and business tasks adequately.
  • They required immediate CRM customizations tailored specifically to meet their unique business operational requirements.
  • Integration of Outlook, OneNote, and SharePoint accounts with their CRM software was critically needed.
Our Solution
Solution Dashboard

  • We delivered a comprehensive solution to manage customer service, sales and marketing functions effectively. 

  • Integrated Outlook, OneNote, and SharePoint accounts with CRM. 

  • Simplified work processes and increased user productivity through automation. 

  • Smooth transition with zero downtime and negligible business impact. 

Impact/Outcome

Agile Automation

Extensive automation and intuitive design resulted in shorter turnaround times and increased customer satisfaction.

Cost-Efficient Solution

A highly cost-effective solution dramatically improved overall business efficiency through optimized resource allocation and performance.

Scalable Architecture

Scalable platform architecture designed to support future business growth and evolving market requirements.

98+ Projects
59+ Customers/ Partners
77% Repeat Business

Our Technology stack

Java Java
.NET
Swift Swift
Cocoa Cocoa
Testimonials

Our commitment to excellence

Our commitment to excellence is reflected in our clients’ experiences

View All
Testimonial-quote

The Cynoteck team was always ready to help us with our Microsoft Navision/Business Central Projects. Their proactive approach and ability to handle and guide us through complex tasks delighted us. I highly recommend Cynoteck as a long-term Partner for consulting, development, and support services.

CN

Mario Scheel

IT Manager – HMH System

Real-World Results

Discover How We Deliver Results

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Strategic Web Solution for Global Expansion

Founded in 1907 by Julius Lowy, Julius Lowy Frame and restoring company is recognized as the country’s leading fine art services firm, offering fine art conservation and restoration services, and an extensive collection of antique frames, reproductions, and modern frames.

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Seamless Order Placement Driving Business Success

The client handles a US-based business that deals with the food ordering business. It is a full-featured web application that deals with customer orders, managing and ordering processes, etc.

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Customized CRM Driving Value and Innovation

The client is a US-based travel company specializing in educational trips to Asia, including China, Taiwan, Vietnam, Japan, South Korea, Singapore, and others.

Case-StudyPost preview

Sportifi Case Study

The client is a health and well-being startup with a mission to promote a healthy and active lifestyle

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PB Network: Inclusive & Connected Platform

The Client is a US-based full-service web and design firm specializing in fostering innovative ideas and revitalizing established brands with a fresh look and new code. It offers companies a customized roadmap for undergoing digital transformation inclusive of end-to-end consulting, web services, and solutions for customers.

Turning expertise into action for your business.

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