PET HEALTHCARE AI · CASE STUDY
Petofy.DEHRADUN, UTTARAKHAND, INDIA
Cynoteck built RX AI Assist, a voice AI agent for Petofy's veterinary platform. Vets simply speak during a consultation, and the system fills in the prescription automatically. It cuts admin time by 60% and holds 98% accuracy, even in noisy, real-world clinics.
500+
Successful Projects
15+
Countries Served
90%
Client Retention Rate
What if every prescription, spoken out loud during a consultation, filled itself in, accurately, without the vet ever touching a screen?
For Petofy, that wasn't a general idea. It became real, tested across noisy clinics and every kind of voice. Here's how Cynoteck made it happen.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
A leading veterinary practice management platform, built to help clinics run more smoothly, from patient records to prescriptions, and used by vets who need a faster way to work.
Petofy wants every clinic on its platform to run without friction. Vets should spend their time with animals, not with a keyboard.
Every minute spent typing is a minute away from the patient. Petofy needed an AI partner, not a basic voice-to-text tool, to close that gap without adding risk.
A voice AI prescription agent, tested across real clinics, live with 98% accuracy, and built directly into the Petofy platform.
As more clinics adopted the Petofy platform, vets ran into a familiar paradox. The busier their day got, the harder it became to keep prescription records accurate and up to date.
Vets had to type prescription details, notes, and medicines after every consultation. This slowed them down and left room for mistakes.
Clinics are rarely quiet. Barking dogs, crowded waiting rooms, and different accents meant any voice tool had to work outside a quiet studio.
Manual entry meant prescription details varied depending on who typed them in, especially during busy hours.
A mistake in a prescription carries real risk for the animal. Whatever Cynoteck built had to be accurate every single time.
Cynoteck didn't just build a voice tool. We built a clinical workflow partner. From early discovery to real clinic testing, here's how we built RX AI Assist.
See exactly how prescription entry changed for Petofy's vets after Cynoteck's voice AI went live, across every part of the workflow that matters.
We've helped enterprises transform operational complexity into scalable, high-impact technology solutions. Tell us your challenge, and we'll map the path to success.
Beyond the technology, the real measure of success is vets who get their time back and prescriptions that stay accurate. Petofy achieved both.
RX AI Assist reached 98% accuracy across every tested scenario, including high-noise clinics, varied voices, and complex multi-item prescriptions.
Vets no longer type during or after consultations. The prescription fills in while they speak, cutting time spent on paperwork.
The system follows the same process every time, keeping records consistent across staff, lab tests, date edits, and multi-item prescriptions.
“As a practicing vet, I used to spend valuable time typing prescription details after every consultation. RX AI Assist changed that completely. I speak during the appointment, and the prescription is filled in automatically and accurately, without me touching the screen.”
— Dr. C C Wakankar, Senior Vet Consultant, MumbaiPetofy's transformation isn't a one-off. It's the result of a delivery model refined over 12+ years serving healthcare, pet-health, and enterprise clients around the world.
We don't just know code. We understand clinical workflows, data accuracy needs, and the pace of a live consultation- details generic IT firms often miss.
Our engineers specialize in voice AI, natural language processing, and real-time systems, not generalists learning on your project's budget.
Every engagement starts with structured discovery. You get exactly what your workflow needs, not a generic template adjusted after the fact.
From voice capture to platform integration and ongoing support, Cynoteck is your single point of accountability. No finger-pointing between vendors.
76% of our clients return for more work. In technology consulting, that number says more than any award or sales pitch.
With offices across the US, India, and the UAE, we work in your time zone, understand your market, and communicate like a team member, not a vendor.
Whether you're adopting AI, optimizing your CRM, or building something from the ground up, we'll help you make it happen, and turn your vision into reality.
We’ll respond within 24 hours with next steps.