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Dynamics CRM Integration Development

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Project Description


  • Real China Group has a CRM software to handle their customer services and numerous other tasks.
  • The company was facing difficulties in using it appropriately and required some customization according to their business needs.
  • Along with CRM integration, The Company was looking to integrate their outlook, OneNote, and SharePoint accounts to their CRM Software.

Solution Delivered 

  • Real China Group engaged with Cynoteck technology to get CRM Customization as per their business needs.
  • We provide a comprehensive CRM Customization solution to real china group to manage their Customer services, sales, and marketing functions effectively.
  • We integrated their Outlook, OneNote and SharePoint account with their CRM software which improved the productivity of sales and marketing department of the company.

Business Value

  • Now the process is customized as per their business requirements.
  • All the appointments can be synced in his outlook calendar.
  • with loads of automation and intuitiveness added to operations. Overall turnaround time of business has been greatly reduced leading to increased business and customer satisfaction.
  • Cynoteck Completed the CRM Customization, outlook and One note integration within 8 weeks.
  • With above mention solutions, Cynoteck provides a cost-effective solution which improves the overall business efficiency.
  •  As the provided solution is the part of Dynamics CRM that why we ensure that the solution provides flexibility and agility to be scaled up as per business needs.
  • System is scalable and extendable to meet any business requirement in future over satisfaction.

Project Details

  • TechnologiesMicrosoft Dynamics CRM integration, OneNote & SharePoin Integration
  • IndustryTravel