- Posted by Neeraj Maurya
- On January 20, 2017
- crm market trends, CRM predictions 2017, CRM software trends, crm trends, crm trends 2017, current trends in CRM, emerging trends in customer relationship management, future of CRM technology, future trends in CRM, prime crm trends
The year 2017 offers a promising change in the CRM with all new innovative technologies that will bring the entire business processes to the next level. With the complete changeover of the CRM technology, we will have more power at the fingertips to analyze fluctuating customer behavior with the accurate marketing insight.
Social CRM crucial for in-depth sales
In the revolutionary era of social media connectivity, almost the entire world is hyperactive on the social media platforms for every nanoseconds update. This offers a valid reason for most of the business house to move on this platform for getting closer to the customer. Talking about a CRM that automates the whole task of getting a real-time analysis of the customer buying behavior and the purchase history on the social media, we have