An Overview of Dynamics 365

By Manpreet Handa / March 29, 2017

When Satya Nadella took over as the CEO of Microsoft, he shifted the focus of the organization to Cloud. The revenue from Cloud Services grew to $20.3 billion in June 2013 from $16.6 billion when he took over in 2011 which shows the growing impact cloud technologies are having on industries. As companies get better…

June 2, 2021
An Overview of Dynamics 365

When Satya Nadella took over as the CEO of Microsoft, he shifted the focus of the organization to Cloud. The revenue from Cloud Services grew to $20.3 billion in June 2013 from $16.6 billion when he took over in 2011 which shows the growing impact cloud technologies are having on industries. As companies get better…


IOT and CRM will drive your customer service to the future

By Neeraj Maurya / March 16, 2017

“The Internet is becoming the town square for the global village of tomorrow”. Bill Gates  The term, “IOT” stands for Internet of things. The thin demarcation between living and non-living things is overcome with IOT. It provides data about non-living things with the help of motion sensors RFID tags and QR Codes etc. Internet of…

October 21, 2020
IOT and CRM will drive your customer service to the future

“The Internet is becoming the town square for the global village of tomorrow”. Bill Gates  The term, “IOT” stands for Internet of things. The thin demarcation between living and non-living things is overcome with IOT. It provides data about non-living things with the help of motion sensors RFID tags and QR Codes etc. Internet of…


Integrate your CRM tools seamlessly using Microsoft Flow

By Neeraj Maurya / February 10, 2017

What exactly Microsoft Flow in MS Dynamics 365 signifies? How does it work and what are the basic level advantages associated with this? This app comes with office 365 suite, it is a cloud application integration tool with functionality that includes connecting to different applications to achieve data integration between these apps. Microsoft Flow connects, automates and…

April 28, 2020
Integrate your CRM tools seamlessly using Microsoft Flow

What exactly Microsoft Flow in MS Dynamics 365 signifies? How does it work and what are the basic level advantages associated with this? This app comes with office 365 suite, it is a cloud application integration tool with functionality that includes connecting to different applications to achieve data integration between these apps. Microsoft Flow connects, automates and…


Boost Lead Engagement with Microsoft Social CRM

By Manpreet Handa / February 7, 2017

The high-end information highway we know as the internet opened new avenues to digitally connect with customers. Microsoft social engagement is a robust and effective method to connect with customer data in a rapid way and form engaging connections with the customer. While the feature Microsoft Social Engagement has been discontinued, Dynamics 365 has replaced…

June 25, 2021
Boost Lead Engagement with Microsoft Social CRM

The high-end information highway we know as the internet opened new avenues to digitally connect with customers. Microsoft social engagement is a robust and effective method to connect with customer data in a rapid way and form engaging connections with the customer. While the feature Microsoft Social Engagement has been discontinued, Dynamics 365 has replaced…


How to Foster Healthy Competition in Your Sales Team

By Manpreet Handa / February 4, 2017

Every salesperson has something different that makes them tick. Some get a rush out of finding new clients, while others think that building an existing base into bigger and bigger sales is the way to go. Some are internally motivated, while others need to be driven and want structure. In order to maximize the success…

June 2, 2021
How to Foster Healthy Competition in Your Sales Team

Every salesperson has something different that makes them tick. Some get a rush out of finding new clients, while others think that building an existing base into bigger and bigger sales is the way to go. Some are internally motivated, while others need to be driven and want structure. In order to maximize the success…


How CRM integration can help an e-commerce store drive more sales

By Neeraj Maurya / February 2, 2017

E-commerce online platform in the form of web store is the new mode of virtual shopping. Though the entire process of online shopping is convenient from the customer perspective that involves instant internet shopping but managing sales in e-commerce store is always complicated for the business. With the rapid evolution of information technology and digital…

April 28, 2020
How CRM integration can help an e-commerce store drive more sales

E-commerce online platform in the form of web store is the new mode of virtual shopping. Though the entire process of online shopping is convenient from the customer perspective that involves instant internet shopping but managing sales in e-commerce store is always complicated for the business. With the rapid evolution of information technology and digital…


Strategic & Less-known Benefits of B2B eCommerce

By Pooja Sharma / January 30, 2017

This article is published as content work from financesonline.com Business-to-business (B2B) eCommerce enables you to sell your products on the web, but it also offers a wide range of other advantages to your company. Your distributors, dealers, and customers can view both their offline and online orders in a single place, manage their budgets and…

June 23, 2021
Strategic & Less-known Benefits of B2B eCommerce

This article is published as content work from financesonline.com Business-to-business (B2B) eCommerce enables you to sell your products on the web, but it also offers a wide range of other advantages to your company. Your distributors, dealers, and customers can view both their offline and online orders in a single place, manage their budgets and…


Prime CRM Trends Evolving Business Need To Know in 2020

By Yogesh Kumar / January 20, 2017

The year 2020 offers a promising change in the CRM sphere with all new innovative technologies that will bring your entire business processes to the next level. With the complete makeover of the CRM technology, we will have more power at our fingertips to analyze fluctuating customer behaviour with accurate marketing insight. Social CRM is…

June 24, 2020
Prime CRM Trends Evolving Business Need To Know in 2020

The year 2020 offers a promising change in the CRM sphere with all new innovative technologies that will bring your entire business processes to the next level. With the complete makeover of the CRM technology, we will have more power at our fingertips to analyze fluctuating customer behaviour with accurate marketing insight. Social CRM is…


Top 5 Salesforce apps every sales & marketing manager should use

By Nitin Dangwal / January 12, 2017

The Salesforce CRM system is the ultimate choice for small and mid-sized enterprises to enhance direct access to cloud-based customer data management in a user-friendly way. Salesforce CRM cloud platform facilitates effective management of contacts and sales activities that boost sales rep productivity thus increasing sales revenue.  Cloud computing CRM solution from Salesforce CRM technology…

June 28, 2021
Top 5 Salesforce apps every sales & marketing manager should use

The Salesforce CRM system is the ultimate choice for small and mid-sized enterprises to enhance direct access to cloud-based customer data management in a user-friendly way. Salesforce CRM cloud platform facilitates effective management of contacts and sales activities that boost sales rep productivity thus increasing sales revenue.  Cloud computing CRM solution from Salesforce CRM technology…


5 Steps to Amazing Customer Service

By Neeraj Maurya / January 4, 2017

Having the highest caliber customer service is a key asset to building long term relations with the clients. The basic foundation of every business model revolves, around happy customers and all the major business decisions are directly related to garnering customer interest in favour of the company. There are various technological innovations in the form…

June 24, 2020
5 Steps to Amazing Customer Service

Having the highest caliber customer service is a key asset to building long term relations with the clients. The basic foundation of every business model revolves, around happy customers and all the major business decisions are directly related to garnering customer interest in favour of the company. There are various technological innovations in the form…