If you’ve been keeping track of all things Salesforce related, you’ve probably already heard about the CRM’s new Einstein Analytics feature. Einstein Analytics comes exactly a year after Salesforce launched an AI-based tool for its Customer Success Platform. Now, Einstein Analytics takes things further. In essence, it is predictive tool aimed at sales and marketing…
What to Expect from Salesforce’s New Einstein Analytics
If you’ve been keeping track of all things Salesforce related, you’ve probably already heard about the CRM’s new Einstein Analytics feature. Einstein Analytics comes exactly a year after Salesforce launched an AI-based tool for its Customer Success Platform. Now, Einstein Analytics takes things further. In essence, it is predictive tool aimed at sales and marketing…
CRM stands for Customer Relationship Management which incorporates data-driven strategies to improve the way of interaction between businesses and its customers. CRM business programs and applications are designed to manage customer relationship with the goal of enhancing business relations with customers while increasing a steady flow of sales growth. With many CRM software available in…
CRM stands for Customer Relationship Management which incorporates data-driven strategies to improve the way of interaction between businesses and its customers. CRM business programs and applications are designed to manage customer relationship with the goal of enhancing business relations with customers while increasing a steady flow of sales growth. With many CRM software available in…
Hotel’s need for a proper CRM is as important as CRM’s need in any customer-driven industry. Here we look into why that is. It is well-known customer satisfaction plays an extremely important role in any business. It is the customer’s feedback about a product or service that determines its success and translates into profit for…
Hotel’s need for a proper CRM is as important as CRM’s need in any customer-driven industry. Here we look into why that is. It is well-known customer satisfaction plays an extremely important role in any business. It is the customer’s feedback about a product or service that determines its success and translates into profit for…
The acquisition of LinkedIn by Microsoft was huge with the purchase setting the computer company back around $26.2 billion. This was actually the largest acquisition in Microsoft’s history, and it marked a turning moment. Microsoft purchased LinkedIn in 2016, when some felt the integration of their CRM platform with the social network was inevitable. LinkedIn…
Did the Integration of Microsoft Dynamics 365 and LinkedIn Trigger a CRM War?
The acquisition of LinkedIn by Microsoft was huge with the purchase setting the computer company back around $26.2 billion. This was actually the largest acquisition in Microsoft’s history, and it marked a turning moment. Microsoft purchased LinkedIn in 2016, when some felt the integration of their CRM platform with the social network was inevitable. LinkedIn…
On-demand apps are all the rage now. If you are unfamiliar with the term, it is simply an app that brings together customers and service providers. So any app that you use to get a service to your doorstep is an On-Demand App. Uber started the trend by offering to bring you a ride to…
On-demand apps are all the rage now. If you are unfamiliar with the term, it is simply an app that brings together customers and service providers. So any app that you use to get a service to your doorstep is an On-Demand App. Uber started the trend by offering to bring you a ride to…
Microsoft’s acquisition of LinkedIn, last year, turned out to be one of the hottest business deals. It made a ton of shareholders very happy. But, it’s not happy shareholders that are the point of interest here. It’s the deal itself. Microsoft may have made one of its smartest moves this time. Why? Let’s have a…
How Microsoft’s Acquisition of LinkedIn Could Impact Dynamics CRM
Microsoft’s acquisition of LinkedIn, last year, turned out to be one of the hottest business deals. It made a ton of shareholders very happy. But, it’s not happy shareholders that are the point of interest here. It’s the deal itself. Microsoft may have made one of its smartest moves this time. Why? Let’s have a…
Salesforce is a force to reckon with when it comes to inbound lead management. However, for certain businesses, especially smaller ones, the various add-ons and options can end up being a bit too much. Fortunately, Salesforce helps businesses overcome this hassle as well by allowing them to customize their own lead building system. This helps…
Salesforce is a force to reckon with when it comes to inbound lead management. However, for certain businesses, especially smaller ones, the various add-ons and options can end up being a bit too much. Fortunately, Salesforce helps businesses overcome this hassle as well by allowing them to customize their own lead building system. This helps…
Hospitals and other similar healthcare entities face tough challenges today in order to establish themselves as leaders in the sector. The factors contributing to this include increased competition, outdated legacy systems, ineffective marketing strategies, reduced funding, and an unorganized customer database. But what makes things even harder is the fact that some healthcare institutions focus…
Hospitals and other similar healthcare entities face tough challenges today in order to establish themselves as leaders in the sector. The factors contributing to this include increased competition, outdated legacy systems, ineffective marketing strategies, reduced funding, and an unorganized customer database. But what makes things even harder is the fact that some healthcare institutions focus…
There are plenty of CRM (customer relationship management) systems out there in the market and Salesforce happens to be just one among those. However, Salesforce still leads the way and that’s because it has a lot to offer. To begin with, Salesforce isn’t a traditional CRM system. It is an online service. To be more…
There are plenty of CRM (customer relationship management) systems out there in the market and Salesforce happens to be just one among those. However, Salesforce still leads the way and that’s because it has a lot to offer. To begin with, Salesforce isn’t a traditional CRM system. It is an online service. To be more…
The importance of Customer Relationship Management or CRM software for your small business enterprise cannot be emphasized enough. From small and medium enterprises to the larger-scale operations, a CRM software is the ideal way of keeping track of your customers and utilizing the data for strategizing and remolding your business policies for better profitability. So…
What to look for when selecting CRM software for your small business
The importance of Customer Relationship Management or CRM software for your small business enterprise cannot be emphasized enough. From small and medium enterprises to the larger-scale operations, a CRM software is the ideal way of keeping track of your customers and utilizing the data for strategizing and remolding your business policies for better profitability. So…
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