How Microsoft’s Acquisition of LinkedIn Could Impact Dynamics CRM

By Neeraj Maurya / May 29, 2017

Microsoft’s acquisition of LinkedIn, last year, turned out to be one of the hottest business deals. It made a ton of shareholders very happy. But, it’s not happy shareholders that are the point of interest here. It’s the deal itself. Microsoft may have made one of its smartest moves this time. Why? Let’s have a…

April 28, 2020
How Microsoft’s Acquisition of LinkedIn Could Impact Dynamics CRM

Microsoft’s acquisition of LinkedIn, last year, turned out to be one of the hottest business deals. It made a ton of shareholders very happy. But, it’s not happy shareholders that are the point of interest here. It’s the deal itself. Microsoft may have made one of its smartest moves this time. Why? Let’s have a…


How to Build Leads with Salesforce

By Nitin Dangwal / May 22, 2017

Salesforce is a force to reckon with when it comes to inbound lead management. However, for certain businesses, especially smaller ones, the various add-ons and options can end up being a bit too much. Fortunately, Salesforce helps businesses overcome this hassle as well by allowing them to customize their own lead building system. This helps…

April 28, 2020
How to Build Leads with Salesforce

Salesforce is a force to reckon with when it comes to inbound lead management. However, for certain businesses, especially smaller ones, the various add-ons and options can end up being a bit too much. Fortunately, Salesforce helps businesses overcome this hassle as well by allowing them to customize their own lead building system. This helps…


How Hospitals can Leverage a CRM

By Manpreet Handa / May 15, 2017

Hospitals and other similar healthcare entities face tough challenges today in order to establish themselves as leaders in the sector. The factors contributing to this include increased competition, outdated legacy systems, ineffective marketing strategies, reduced funding, and an unorganized customer database. But what makes things even harder is the fact that some healthcare institutions focus…

June 22, 2021
How Hospitals can Leverage a CRM

Hospitals and other similar healthcare entities face tough challenges today in order to establish themselves as leaders in the sector. The factors contributing to this include increased competition, outdated legacy systems, ineffective marketing strategies, reduced funding, and an unorganized customer database. But what makes things even harder is the fact that some healthcare institutions focus…


Why Small Business Should Consider Salesforce CRM

By Nitin Dangwal / April 25, 2017

There are plenty of CRM (customer relationship management) systems out there in the market and Salesforce happens to be just one among those. However, Salesforce still leads the way and that’s because it has a lot to offer. To begin with, Salesforce isn’t a traditional CRM system. It is an online service. To be more…

June 22, 2021
Why Small Business Should Consider Salesforce CRM

There are plenty of CRM (customer relationship management) systems out there in the market and Salesforce happens to be just one among those. However, Salesforce still leads the way and that’s because it has a lot to offer. To begin with, Salesforce isn’t a traditional CRM system. It is an online service. To be more…


What to look for when selecting CRM software for your small business

By Neeraj Maurya / April 7, 2017

The importance of Customer Relationship Management or CRM software for your small business enterprise cannot be emphasized enough. From small and medium enterprises to the larger-scale operations, a CRM software is the ideal way of keeping track of your customers and utilizing the data for strategizing and remolding your business policies for better profitability. So…

April 28, 2020
What to look for when selecting CRM software for your small business

The importance of Customer Relationship Management or CRM software for your small business enterprise cannot be emphasized enough. From small and medium enterprises to the larger-scale operations, a CRM software is the ideal way of keeping track of your customers and utilizing the data for strategizing and remolding your business policies for better profitability. So…


An Overview of Dynamics 365

By Manpreet Handa / March 29, 2017

When Satya Nadella took over as the CEO of Microsoft, he shifted the focus of the organization to Cloud. The revenue from Cloud Services grew to $20.3 billion in June 2013 from $16.6 billion when he took over in 2011 which shows the growing impact cloud technologies are having on industries. As companies get better…

June 2, 2021
An Overview of Dynamics 365

When Satya Nadella took over as the CEO of Microsoft, he shifted the focus of the organization to Cloud. The revenue from Cloud Services grew to $20.3 billion in June 2013 from $16.6 billion when he took over in 2011 which shows the growing impact cloud technologies are having on industries. As companies get better…


IOT and CRM will drive your customer service to the future

By Neeraj Maurya / March 16, 2017

“The Internet is becoming the town square for the global village of tomorrow”. Bill Gates  The term, “IOT” stands for Internet of things. The thin demarcation between living and non-living things is overcome with IOT. It provides data about non-living things with the help of motion sensors RFID tags and QR Codes etc. Internet of…

October 21, 2020
IOT and CRM will drive your customer service to the future

“The Internet is becoming the town square for the global village of tomorrow”. Bill Gates  The term, “IOT” stands for Internet of things. The thin demarcation between living and non-living things is overcome with IOT. It provides data about non-living things with the help of motion sensors RFID tags and QR Codes etc. Internet of…


Integrate your CRM tools seamlessly using Microsoft Flow

By Neeraj Maurya / February 10, 2017

What exactly Microsoft Flow in MS Dynamics 365 signifies? How does it work and what are the basic level advantages associated with this? This app comes with office 365 suite, it is a cloud application integration tool with functionality that includes connecting to different applications to achieve data integration between these apps. Microsoft Flow connects, automates and…

April 28, 2020
Integrate your CRM tools seamlessly using Microsoft Flow

What exactly Microsoft Flow in MS Dynamics 365 signifies? How does it work and what are the basic level advantages associated with this? This app comes with office 365 suite, it is a cloud application integration tool with functionality that includes connecting to different applications to achieve data integration between these apps. Microsoft Flow connects, automates and…


Boost Lead Engagement with Microsoft Social CRM

By Manpreet Handa / February 7, 2017

The high-end information highway we know as the internet opened new avenues to digitally connect with customers. Microsoft social engagement is a robust and effective method to connect with customer data in a rapid way and form engaging connections with the customer. While the feature Microsoft Social Engagement has been discontinued, Dynamics 365 has replaced…

June 25, 2021
Boost Lead Engagement with Microsoft Social CRM

The high-end information highway we know as the internet opened new avenues to digitally connect with customers. Microsoft social engagement is a robust and effective method to connect with customer data in a rapid way and form engaging connections with the customer. While the feature Microsoft Social Engagement has been discontinued, Dynamics 365 has replaced…


How to Foster Healthy Competition in Your Sales Team

By Manpreet Handa / February 4, 2017

Every salesperson has something different that makes them tick. Some get a rush out of finding new clients, while others think that building an existing base into bigger and bigger sales is the way to go. Some are internally motivated, while others need to be driven and want structure. In order to maximize the success…

June 2, 2021
How to Foster Healthy Competition in Your Sales Team

Every salesperson has something different that makes them tick. Some get a rush out of finding new clients, while others think that building an existing base into bigger and bigger sales is the way to go. Some are internally motivated, while others need to be driven and want structure. In order to maximize the success…