- Posted by Neeraj Maurya
- On August 14, 2016
- crm basic terminology
As someone new diving into entrepreneurship, you might be overwhelmed by the various roles and responsibilities you suddenly need to take care of. Whatever might be your expertise you cannot ignore sales as a business owner and you need to be familiar with the various sales jargon and processes that need to be implemented in your organization.
Howsoever small or big might be your enterprise it always needs its bread and butter process i.e. sales setup. A Customer Management Software or CRM for your sales is the minimum requirement every enterprise needs to setup even if you don’t follow a traditional 7 step sales process.
I have explained why every enterprise need a CRM in my previous blog post Why does every business need a CRM.
I hope by now you are familiar with what CRM can do for your business. As soon as you have hands on a trial Customer Management Software like Dynamics 365 CRM or Salesforce you would be astonished by the various terms used in a Sales Life Cycle. And if you are a techie like I was when I was first introduced to a CRM then these terms would confuse you for a long time.
I have thus tried to explain the most common terms in the simple language f