- Posted by Neeraj Maurya
- On September 19, 2017
- crm planning and implementation, Dynamics 365 CRM implementation, Dynamics 365 implementation, implementing dynamics 365, key steps involved in implementing dynamics 365
Microsoft Dynamics 365 hit the markets not too long ago. It’s simply a cloud service that Microsoft came up with to offer all of its Dynamics products within a single package. So, it’s not uncommon for organizations to assume that 365 will be easy to implement. However, it’s actually quite complicated.
Even so, it’s worth putting in the effort considering the fact that this solution doesn’t have interval-based updates. Rather, the updates are in real time. Other than that, it offers a range of features and functions that simplify operations. Dynamics 365 is now a core offering among all other Dynamics products.
For starters, it allows organizations to truly experience what CRM or Customer Relationship Management is all about. There are far more options in terms of changes and customization, which means, outcomes are far better. However, this has led to an increase in complexity as well. So, organizations need to factor in more than just basic implementation.
So, naturally, there’s a lot that you need to know about Dynamics 365 implementation. Here are a few key steps to start with.