Dynamics 365 Consulting

Microsoft Dynamics 365

As leading experts on Microsoft Dynamics 365, we provide an array of Dynamics 365 consulting services to small, medium, and large businesses. We provide a range of ERP and CRM consulting services that are geared toward optimizing your business operations and transforming your applications and websites. Once we have a full understand of your business needs, we will be able to provide you with detailed information the CRM and ERP features your business will require to thrive.

With our assistance, businesses will be well placed to maximize the capabilities of their ERP systems and CRM applications. You can run your entire enterprise seamlessly from end-to-end with intelligent, efficient applications that work in unison in the cloud. We are a Microsoft-certified enterprise that has executed numerous projects across a diverse range of domains. We have years of experience and we have served clients across a wide range of industries.

360 Degree Consulting services

However, these consulting services are not limited ot CRM and ERP. We provide consulting for sales, customer services, field service, project service automation, financials, marketing, operations, and customer insights among other diverse aspects of Dynamics 365.

Our team of experienced professionals have been working with Dynamics 365 since its introduction by Micrsoft and we can guarantee near peerless levels of knowledgeable service and assistance.In addition to consulting, we are capable of developing your entire infrastructure from scratch and smoothly integrating all online and on-premise aspects of your enterprise with the requisite applications. With this infrastructure, your business will be able to turn troves of customer data into usable information that is transmitted to the various departments of your organisation in real time.

The infrastructure and consulting services we provide has allowed numerous businesses to drastically increase their revenue levels by effectively utilizing digital intelligence in every aspect of their customer engagement service. You will be able to schedule your social media posts in optimal fashion while automatically carrying out predictive maintenance services whenever required.

In addition, businesses will be able to easily manager all the aspects of their finances with detailed precision and efficiency. With a single solution for financial management, your business will be able to meticulously manager your finances. Marketing will become super detailed as you will be able to unify your sales and marketing divisions under one umbrella. Businesses will be able to connect and easily respond to customer experiences in real-time.

Microsoft Dynamics 365 Modules

  • Sales –  Contains the core functionalities of Dynamics CRM including leads, sales and contracts.
  • Field Service – This module can be used in companies with field agents.
  • Customer Service – Customer services was earlier part of Dynamics CRM this has been created as a separate module since not everyone used Customer service module with CRM
  • Project Service Automation – Project Service module allows estimation and scheduling of projects in Dynamics 365.
  • Customer Service – Customer services was earlier part of Dynamics CRM this has been created as a separate module since not everyone used Customer service module with CRM
  • Marketing –  The marketing module is used by marketing departments for various marketing activities.
  • Financials – This module was earlier part of Dynamics NAV used for financial activities.
  • Operations- Previously known as Microsoft Dynamics AX, the operations module contains all the financials and operations functionality of AX.