Sales force аutоmаtiоn will gеt аll уоur sales реорlе on thе ѕаmе раgе аnd ѕtrеаmlinе the sales processes fоr quick turnaround, highеr close rates and better сuѕtоmеr rеtеntiоn.
MS Dynamics CRM software offers a range of features like Opportunity management, Contact management, Forecasting, Sales performance management, Sales path etc. to name a few. Most of these features can be used out of the box or configured to suit individual business needs. Cynoteck professionals possess strong experience in introducing and enhancing sales module for small and medium level organizations.
Our service highlights for sales include:-
- Rollout sales processes within Sales module.
- Configuration and customization of Sales processes.
- Envision and implement entire Sales cycle from Lead to Opportunity closure.
- Sales tracking and monitoring.
- Automated business processes to enhance sales productivity.
- Mobile-ready sales team.
Customer service ranks as the #1 factor influencing how much a consumer trusts a company. In another survey, 92% of companies reported a decline in customer satisfaction, with consumers most disappointed by inconsistent service.
A MS Dynamics CRM software offers extensive customer service capabilities empowering companies to deliver end to end customer satisfaction across multiple channels. Cynoteck team has successfully implemented and enhanced service module for our various customers.
Now company cannot ignore these new marketing channels. Microsoft Dynamics Marketing is a suite of tools for integrated marketing resource management for marketing operation, planning, execution, and analytics across all channels.
Cynoteck has helped organizations in tapping various marketing features leveraging Microsoft Dynamics CRM.
Marketing Module which includes:
- Multichannel campaigns.
- Lead management and scoring.
- Sales and marketing collaboration.
- Social marketing.
- Marketing intelligence
Manufacturing & Logistics
Patient information (PHI data)
MS Dynamics CRM Consulting
MS Dynamics CRM is a great platform which can run both on a cloud and on-premises as per every companies requirements. Our experienced professionals help businesses by understanding their business processes and accordingly ideate and design solution. The process includes:-
- Understand Business processes: conduct discovery sessions, user interviews, blueprint development
- Blueprint development: develop flowcharts, business process flows to help understand, visualize and validate business processes
- Streamline business process: develop and design appropriate business model using best of MS Dynamcis CRM offerings
- Business process reengineering: Identify and recommend appropriate process optimisations in view of new system and enhancing business operations
- Implement industry based business models: Help businesses to understand market trends and innovations, to help them transform along with their market.
Custom Solution Development
App testing/ verification
App publishing and listing in Marketplace
Administration and Support